Columbia College · 13 hours ago
Systems Engineer – Virtualization & Storage
Columbia College is seeking a Systems Engineer – Virtualization & Storage to contribute to the reliability, security, and performance of the College’s enterprise data center infrastructure. This role involves supporting the lifecycle of server and desktop virtualization, storage, and backup systems while collaborating with vendors and campus stakeholders to meet institutional needs.
Higher Education
Responsibilities
Support the full lifecycle—including administration, monitoring, and optimization—of enterprise virtualization and storage platforms like VMware vSphere, VDI, and SAN/NAS solutions
Execute critical maintenance tasks such as system patching, upgrades, and performance tuning to ensure optimal capacity and system reliability
Facilitate backup and disaster recovery operations, ensuring institutional data integrity through routine testing and validated recovery procedures
Contribute to infrastructure initiatives, including platform migrations, hardware refreshes, and technology upgrades, from planning through execution
Develop and maintain high-quality technical documentation and Standard Operating Procedures (SOPs) to ensure consistent operational excellence
Partner with networking, cybersecurity, and application teams to deliver integrated and secure institutional services
Support organizational resilience by participating in on-call rotations and resolving critical system incidents
Ensure the stability of production workloads by monitoring and supporting data center environmental systems, including power distribution and climate control
Serve as a technical point of contact for Facilities teams and external vendors during scheduled maintenance, capacity expansions, or emergency repairs
Respond to environmental alerts (thermal, power, or leak detection) and execute corrective actions to prevent downtime and protect physical hardware
Maintain comprehensive records of physical and logical architectures, including rack elevations, cable management, and system dependencies
Perform job duties in alignment with Columbia College’s vision, mission, and values, actively contributing to the development and success of the Technology Services department
Deliver superior customer service, building strong relationships with all college constituencies
Fulfill additional responsibilities as assigned, demonstrating flexibility and a commitment to the college’s needs
Display respect and civility in all communications, fostering a positive and inclusive campus environment
Maintain regular and punctual attendance during established hours of operation, with the flexibility to work additional hours as needed
Qualification
Required
Ability to fluently read, write, and understand the English language
Proficiency with the following but not limited to: active listening; speaking; writing; critical thinking; judgment and decision making; monitoring; reading comprehension; time management; coordination; and management of personnel resources
Proficiency in using a variety of computer and technology-related software and equipment, including Microsoft 365 products and database systems
Proficiency in using web-based technologies, including database systems
Ability to work independently and in a team environment, with and without direct supervision
Excellent communication, interpersonal, customer service, and organizational skills
Ability to successfully pass clerical speed and accuracy aptitude tests
At least one year of experience supporting Windows Server in virtualized environments
Foundational knowledge of VMWare ESXi or similar virtualization platforms
Foundational knowledge of enterprise storage technologies (SAN/NAS)
Understanding of data center operations, business continuity, disaster recovery and cyber incident response principles
Effective technology troubleshooting, collaboration and resolution skills
Associate Degree In: IT or related field or equivalent combination of education & experience
Ability to satisfy, within the parameters set by the College and consistent with applicable federal, state and local laws, a criminal background check as a condition of employment
Occasional overnight and out-of-state travel required
Must be available for on-call and 24/7 stand-by duties on a rotating schedule
Preferred
3-5 years of experience administering virtualized Windows Server environments
Strong working knowledge of VMWare ESXi and enterprise storage platforms
Experience supporting multi-site data center architectures that provide business continuity and disaster recovery resilience
Familiarity with cloud computing architectures
Familiarity with VDI platforms like Omnissa Horizon or similar
Bachelor's Degree In: IT or related field or equivalent combination of education & experience
VMware, Microsoft, or other relevant infrastructure certifications