PetSmart Charities · 6 hours ago
Sr. Manager, of Strategy - Pet Training & Hotel
US-AZ-Phoenix
Full-time
Hybrid
Senior Level
7+ years expPetSmart Charities is focused on supporting pets and their families, and they are seeking a Sr. Manager of PetsHotel and Training. This role is responsible for growing revenue, optimizing costs, and creating a long-term roadmap for success in hotel and training services, while overseeing key initiatives to drive sales growth.
AssociationNon Profit
Responsibilities
Serves as subject matter expert and business owner for hotel and training
Oversees key initiatives focused on creating disproportionate sales growth
Responsible for PetsHotel and Training P&L, monitoring data and performance trends to identify and consistently improve the business
Innovation, helping to identify whitespace within the services marketplace. Must have a keen eye on the trends and bringing forth opportunities to win
Drives partnership and collaboration with internal partners within PHO and the field inclusive but not limited to operations process, analytics, execution, labor, marketing and more
Helps to drive the strategic vision of the operational strategy for PetsHotel and Training, looking for opportunities to connect business needs with operational excellence in partnership with the operations team
Key leader within strategy and innovation; focused on developing talent within the organization and driving accountability within the pack
Broad level vision of the hotel and training team—able to flex to high-level strategic details to tactical marketing details of the business
Role will expand with cross department projects as needed to help the broader team innovate and change the hotel and training businesses to meet business demand in a timely fashion to be first to market
Qualification
Required
Bachelor's degree from four-year college or university in retail, business, or related field highly preferred
7-10 years' experience in business strategy, project management, relevant field experience, or merchandising or marketing
Ideal candidates will be strategic, customer focused, highly analytical, and have a proven track record of identifying opportunities to driving sales, margin, and market share
Ability to develop and maintain analytical frameworks, dashboards, and KPI tracking tools to monitor business performance and identify growth opportunities
Track record of translating complex datasets into clear, actionable recommendations for senior leadership
Executive presence and ability to influence up and across required (including with Field Leadership & Operations Leadership)
Highly strategic, able to be flexible with broad long-range planning but be able to also flex into the details
Highly proficient in Microsoft Word, Excel and PowerPoint
Highly proficient in business and financial acumen to be able to size and deliver highly thought-out strategies
Highly collaborative across departments and field functions
Passion and ability to interpret data which translates into actionable insights
Must be able to devise creative solutions, produce measurable results, and clearly understand risks and contingency planning
Must be detail oriented & skilled in project management
Preferred
Bachelor's degree is highly preferred from a 4-year college or university
Benefits
Pet-friendly environment, bring your pets to work and enjoy the on-site dog park!
On-Site Events & Adoptions, enjoy community-building opportunities, including pet adoption days, seasonal celebrations, family events, art events, & holiday festivals
"Top Dog" gym with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces
"Sit & Stay" Café serving fresh breakfast and lunch options, snacks, & more
"Lil Paws" NAEYC-accredited onsite childcare facility providing high-quality early education
Paid Volunteer Opportunities to spend time doing good for causes close to heart
Print Center and Business Services, Dry Cleaning, Mother's Rooms, Sustainable Infrastructure & more
Company
PetSmart Charities
PetSmart Charities They Save Pets In Your Community.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Aimee Gilbreath
President
Recent News
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