JEA · 8 hours ago
Application Analyst Senior
225 N Pearl Street225 N Pearl Street
Full-time
Onsite
Mid, Senior Level
4+ years expJEA is a utility company seeking an Application Analyst Senior to plan, analyze, and implement complex information technology systems. The role involves consulting with business users to determine system requirements, providing technical advice, and overseeing installation and implementation of technology solutions.
CommunitiesConsumer ElectronicsEnergyRenewable Energy
Responsibilities
Consults with business users to determine technology/application system requirements
Provides technical advice and counsel to less experienced analysts
May monitor the work of others and provide some coaching and mentoring
Consults with internal customers to identify and analyze current operational processes and systems and recommends technology solutions (hardware and software) that meet business goals
Participates in evaluating user requests to determine feasibility; estimate cost and time requirements; and assess compatibility with existing system configuration
Consults with users to map current operating procedures and clarify application objectives
Establishes decision matrix and procedures for system, job flow and database restoration
Directs and/or coordinates complex work-arounds and recoveries
Oversees and/or performs installation of hardware and software and evaluates suitability and compatibility
Directs and/or coordinates the implementation of programs, products, job flows, subsystems and databases
Monitors production systems and databases and initiates aversion, correction and restoration actions
Monitors accuracy, completeness, clarity, accessibility and timeliness of project and user documentation
Resolves operating problems, provides technical assistance and training to users in application enhancements and upgrades
Promulgates and enforces established technical and procedural standards
Plans, constructs or alters programs to support performance tracking
Assists in preparing documented proposals
Assists in managing vendor relationships
Assists with planning for the reengineering of existing applications, replacing inadequate applications and enhancing or expanding current applications
Designs, plans and implements programs, training and testing to support JEA/SJRPP disaster recovery/emergency plan efforts
Assists in disaster recovery testing
Resolves escalated problems, responds to new and unusual situations and recommends solutions to systemic problems
Participates in ongoing training to continuously upgrade technical knowledge and skills
Performs other job-related tasks as assigned
Qualification
Required
Bachelor's degree in Computer Science, Information Systems, Computer Engineering, Software Development/Engineering or similar degree and four (4) years experience in the specific discipline or application being recruited
An eight (8) year combination of education, training and experience
ITSM Enterprise Service Management Platform/ServiceNow
Required to assist in maintaining 24 X 7 systems availability
A valid driver's license is required prior to employment and must be maintained during employment in this classification
Other Certification, Registration and/or Training specific to the job may be required during employment
Company
JEA
JEA is a community-based electric, water and sewer utility in Jacksonville, Florida, dedicated to safety, reliability and customer satisfaction.
1001-5000 employees
H1B Sponsorship
JEA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Jay Stowe
Managing Director and CEO
Brad K.
Chief Information Officer
Recent News
Seattle TechFlash
2025-08-26
Company data provided by crunchbase