Corpay · 8 hours ago
Strategic Caller
Brentwood, TN, USA
Full-time
Onsite
Entry Level
1+ years expCorpay is currently looking to hire a Strategic Caller. In this role, you will support our client’s vendor base for B2B payments, simplifying the payment process and providing better control and visibility for our clients.
Financial ServicesFinTechPaymentsRisk Management
Responsibilities
Placing outbound calls to strategic vendors not yet enrolled in the program
Maintaining vendor queues, prioritizing outreach, retiring non-accepting vendors, and completing campaigns on schedule
Entering vendor and client data accurately in designated systems
Discussing enrollment statistics with clients, Sales, and Project Management
Liaising between vendors and clients and resolving payment-related concerns
Negotiating payment acceptance terms and overcoming objections by offering alternative payment options
Handling approximately 80+ inbound and outbound calls daily in a professional manner
Utilizing multiple Corpay applications to assist customers efficiently
Demonstrating strong written and verbal communication across customers, peers, and leadership
Cross-selling additional Corpay products and services when appropriate
Transferring calls to appropriate departments as needed
Providing accurate account information while multitasking in a fast-paced environment
Partnering effectively as a team member and demonstrating strong interpersonal skills
Navigating multiple systems while listening, inputting data, and providing solutions
Performing additional duties as assigned based on business needs
Qualification
Required
High School Diploma or GED required
1.5+ years of high call-volume experience required
Demonstrated ability to multitask while maintaining attention to detail
Strong time management skills with the ability to work independently
Excellent organization, professional phone etiquette, and communication skills
Strong analytical aptitude and basic math proficiency
Ability to problem-solve and respond quickly in a fast-paced environment
Proven success working calmly under pressure while managing multiple priorities
Proficiency with Microsoft Excel, Outlook, and related Office applications
Preferred
Bachelor's Degree preferred
1+ years of inside sales, telesales, or sales support preferred
Benefits
Medical, Dental & Vision benefits available the 1st month after hire
Automatic enrollment into our 401k plan (subject to eligibility requirements)
Virtual fitness classes offered company-wide
Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time
Employee discounts with major providers (wireless, gym, car rental, etc.)
Philanthropic support with both local and national organizations
Fun culture with company-wide contests and prizes
Company
Corpay
Corpay provides online payment solutions.
10001+ employees
H1B Sponsorship
Corpay has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (36)
2024 (14)
Funding
Current Stage
Late StageLeadership Team
Chris Shanahan
SVP, Strategic Partner Group
Jason Haney
Vice President - Strategic Partners Group
Recent News
Seeking Alpha
2025-03-18
Business Wire India
2025-02-21
Company data provided by crunchbase