Fastly · 12 hours ago
Program Manager (Partner & SE Ops)
United States
Full-time
Remote
Entry, Mid Level
$91K/yr - $109K/yr
2+ years expFastly is a company that helps people stay better connected with the things they love through its edge cloud platform. The Program Manager will provide operational management to the Sales organization, driving programs and defining sales processes to enhance productivity and operational efficiency.
Cloud Data ServicesCloud InfrastructureCloud SecurityContent Delivery NetworkEnterprise SoftwareSecuritySoftware
Responsibilities
Partner with subject matter experts to identify challenges and improve areas in the Partner Program and Sales Engineering Initiatives
Scope Programs, define requirements and keep stakeholders aligned to end goals, timelines and deliverables
Create and deliver top-quality, audience-appropriate Program Documentation and training
Develop a strong understanding of the various Partner sales motions and how Sales Engineers engage in opportunities
Identify system bugs, gaps and needed enhancements. Manage fix and enhance Partner and SE requests for SFDC and other tools
Partner with Sales Ops and other key stakeholders to manage, plan and prioritize system requests
Maintain and develop Standard Operating Procedures used for Partner and Sales Engineering Operations
Optimize operational efficiency through innovative thinking, process improvement and industry standards sharing
Provide front line support to other departments including Partner Managers, Sales Engineers, Billing, Enablement and Business Systems to support to the Revenue Team in common business and day to day operational situations
Qualification
Required
2-5 years of program management and problem solving experience in a sales operations or a business analyst role
Strong knowledge of Salesforce CRM objects, Jira / Confluence, Google Workspace
Ability to drive and communicate objectives, design and execute projects, deliver easy to understand training, and interact effectively across all levels of an organization
Skilled at interpreting complex business documents/objectives, build and present process documentation and training
Detail oriented and highly organized with the ability to prioritize multiple deadlines simultaneously
Ability to network and build strong relationships with peers, senior leaders and executives
Excellent written and verbal communication skills
Preferred
Channel Operations and / or Sales Engineering operations experience
Strong experience in Smartsheets, Lucid charts and other Project Management tools
Budgeting and resource allocation experience
Experience in a fast growing, medium-sized company
Benefits
Medical, dental, and vision insurance
Family planning
Mental health support along with Employee Assistance Program
Insurance (Life, Disability, and Accident)
A Flexible Vacation policy
Up to 18 days of accrued paid sick leave
401(k) (including company match)
Employee Stock Purchase Program
11 paid local holidays
11 paid company wellness days
Company
Fastly
Fastly helps digital businesses keep pace with their customer expectations by delivering secure and online experiences.
1001-5000 employees
H1B Sponsorship
Fastly has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (11)
2023 (7)
2022 (12)
2021 (6)
2020 (5)
Funding
Current Stage
Public CompanyTotal Funding
$529MKey Investors
DTCPICONIQ GrowthAugust Capital
2025-12-05Post Ipo Debt· $160M
2024-12-02Post Ipo Debt· $150M
2019-05-16IPO
Leadership Team
Kip Compton
Chief Executive Officer
Hooman Beheshti
VP Technology
Recent News
2026-01-22
Digital News Asia
2026-01-15
Company data provided by crunchbase