Evolve · 1 day ago
Manager, Dedicated Advisors
United States
Full-time
Remote
Mid, Senior Level
$87K/yr - $110K/yr
5+ years expEvolve is on a mission to make vacation rental easy for everyone. The Dedicated Advisor Manager plays a pivotal role in leading and developing a team of high-performing Dedicated Advisors to support owners, focusing on retention, portfolio growth, and owner satisfaction.
HospitalityTourismTravelVacation Rental
Responsibilities
Hire, onboard, and retain a team of high‑performing Dedicated Advisors
Lead a diverse team by identifying skill gaps, coaching effectively, and driving quarterly goals centered on retention and owner growth
Manage a book of business with a focus on retention, portfolio expansion, and strategic owner engagement
Build and maintain strong relationships with top owners across regions, serving as an escalation point and trusted partner
Review and optimize cadences, workflows, and tools to improve team efficiency and owner outcomes
Measure team and individual performance using Salesforce, Salesloft, Tableau, and other analytics tools
Leverage a wide range of resources to increase owner retention and drive revenue for Evolve
Capture owner and employee feedback to inform future product, service, and process improvements
Conduct regular 1:1s, performance evaluations, and development conversations to support professional growth
Provide ongoing training and skill‑building opportunities to elevate team capabilities
Drive revenue growth through upsells, cross‑sells, and new business opportunities within accounts
Analyze account performance metrics to identify trends, risks, and opportunities for improvement
Serve as a strategic advisor to clients, offering insights and solutions that enhance their long‑term success
Qualification
Required
5+ years of experience leading or coaching account managers (experience in sales, onboarding, customer service, or support preferred)
Strong strategic thinking with a solution‑oriented, problem‑solving mindset
Proven ability to build strong relationships and influence stakeholders at all levels
Excellent communication skills with a track record of effective cross‑team collaboration
Skilled in performance management and fostering professional growth
Deep understanding of client relationship management, retention strategies, and revenue‑driving levers
Expertise in strategic planning to meet client needs and achieve revenue goals
Strong ability to manage escalations and navigate high‑stakes client situations
High emotional intelligence with an ability to read team dynamics and client needs
Ability to identify and execute upsell and cross‑sell opportunities
Strong negotiation and influencing skills with internal and external partners
Demonstrated leadership experience maximizing team performance
Preferred
Experience in travel, hospitality, or real estate industries
Benefits
Financial Wellness: Industry-competitive pay, equity in the company, and a 401(k) with a 4% immediate vesting match.
Family Support: 16-18 weeks of paid parental leave for birthing parents and 10 weeks for non-birthing parents, plus infertility coverage.
Health & Wellness: Comprehensive medical, dental, and vision plans (100% employer-paid for individual enrollment), 10 free mental health visits, and pet insurance.
Time to Recharge: Generous PTO, RTO (for full-time exempt employees), sick leave, holidays, and a personal holiday to celebrate what matters most to you.
Travel Perks: Annual Evolve travel credit after one year and discounts on stays at all Evolve properties.
Growth Opportunities: World-class onboarding programs, learning, and development resources to help you grow your impact.
Connection: Employee Resource Groups celebrating our diverse communities at Evolve.
Company
Evolve
Evolve offers rental services for vacation with modern approach to hospitality and property.
501-1000 employees
H1B Sponsorship
Evolve has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
$224.2MKey Investors
Durable Capital PartnersT. Rowe PriceRobert Mylod Jr.
2022-02-14Series F· $100M
2020-05-29Series E· $25M
2018-08-23Series D· $80M
Leadership Team
Brian Egan
Co-Founder & CEO
Brian Becker
Chief Growth Officer
Recent News
2026-01-22
UPSTATE BUSINESS JOURNAL
2025-12-12
Company data provided by crunchbase