Year Up United · 9 hours ago
Program Facilitator (Associate Director)
Dallas, TX
Full-time
Hybrid
Lead/Staff, Director/Executive
$72K/yr - $95K/yr
5+ years expYear Up United is a national workforce development organization committed to ensuring equitable access to economic opportunity for young adults. The Program Facilitator will lead the design and delivery of program solutions, oversee pilots connecting Opportunity Youth to career-track jobs, and support students through coaching and facilitation.
EducationNon ProfitTraining
Responsibilities
Work collaboratively with partners to ensure alignment across teams and coordinate support for students while ensuring that the needs of all parties are met
Build and manage relationships with critical project stakeholders and drive a process to share information with the broader team on an on-going basis
Develop programmatic materials and processes with an eye towards replication and scale across projects, teams, and markets
Make programmatic decisions that meet the needs of both the students and employer partners
Document program and participant-related data and synthesize/report out on trends and learnings
Oversee additional program facilitators assigned to specific pilots and projects
Represent the learning coach perspective when working with various functional teams
Contribute insights, learnings and improvements to program pull ups/debriefs and support the development of improved systems for future program iterations
Support up to 40 participants from start of program through post-program employment outcomes
Own onboarding of students, essential skills facilitation, matching support, onboarding to work-based experience, on-the-job coaching, tier 1 barrier reduction, and job placement support
Deliver day-to-day program delivery operations and ensure activities planned, organized, and executed with high quality
Create an engaging and collaborative learning environment for all participants
Support students’ professional growth and development through thoughtful facilitation and coaching
Provide check-ins and support structures that complement the student online learning experience
Anticipate, identify and respond to student needs to provide high-quality services for students
Drive the development and management of individualized student performance/professional development plans to support professional growth and ensure student success
Provide regular updates on the status of the program and participants (highlights, retention challenges, issues to flag, etc.) to support student success
Gather feedback of participant’s progress and success to inform partners and Year Up United staff
Develop and maintain relationships with other functional teams within the organization that are critical to serving students successfully
Collaborate with Year Up United National and direct service teams to support projects and provide high-quality coaching support for students in their journey to achieve career readiness
Support local program teams with general execution needs related to Year Up United’s high support/high expectations model
Provide regular updates on the status of the projects and participants, highlighting achievements, addressing concerns, and managing milestones with Year Up United National and direct service teams to ensure project success
Develop materials with an eye towards replication and scale across projects, team and markets
Other duties as assigned
Live the values of Year Up United and integrate them into one’s work on a daily basis
Participate in initiatives that support the effectiveness, growth and impact of Year Up United
Serve as student advisor/mentor, and participate in Learning Community with local sites
Qualification
Required
At least 5+ years of experience in facilitating/teaching and coaching Opportunity Youth
Experience creating virtual learning communities and coaching students by leveraging technology
Experience designing, teaching, and facilitating workforce readiness curriculum and trainings with a commitment to asset-based adult learning principles
Knowledge of job coaching, career counseling, job training and/or enterprise staffing requirements
Experience as an advocate or case manager for historically underserved individuals
Knowledge and understanding of crisis intervention protocols and modalities
Proficient in case management documentation with skills in creating support plans
A professional and resourceful style with the ability to work independently and as a team player, to take initiative, and manage multiple tasks and projects at a time
High comfort level in having one-on-one coaching conversations and facilitating difficult conversations with staff and students alike
Exceptional interpersonal skills with demonstrated experience in collaboration across diverse teams and geographic areas to solve complex problems effectively
Proven ability to make good, proactive decisions in potentially emotionally charged situations and/or in the absence of complete clarity; comfortable taking risks
Ability to handle sensitive and confidential information with discretion
A passion for working with young adults, an unshakable belief in their potential
Commitment to diversity and inclusion & Demonstrated experience working with diverse teams and engaging diverse groups of people with an understanding of the importance of cultural competency within these interactions
Proficiency with the Microsoft Office Suite, particularly Outlook and Word
Understanding of the Opportunity Divide and its drivers
Benefits
Comprehensive healthcare options and dental coverage
401(k) match for eligible participants
Earn three weeks paid vacation in first year of employment; four weeks after initial year
Funds available to support staff in achieving career objectives ($2,500 per year)
Company
Year Up United
For more than 25 years, Year Up United has been leading the way in reworking the future — creating a corporate America that works for everyone, not just a select few.
501-1000 employees
H1B Sponsorship
Year Up United has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (2)
Funding
Current Stage
Late StageTotal Funding
$10.87MKey Investors
PluralsightNikePluralsight One
2024-06-26Grant
2023-02-15Grant
2022-06-22Grant
Leadership Team
Gerald Chertavian
Founder & Senior Advisor
Recent News
2025-09-17
EIN Presswire
2025-09-02
2024-12-20
Company data provided by crunchbase