UPS · 12 hours ago
GBS Intermed Collections Assoc
Dunmore, PA
Full-time
Onsite
New Grad, Entry LevelUPS is a Fortune Global 500 organization that offers innovative possibilities and a rewarding culture. The GBS Intermediate Collections Associate position is responsible for performing collection duties to enhance cash flow, manage customer billing requests, and resolve payment issues while maintaining excellent customer service.
LogisticsMessagingTransportation
No H1B
U.S. Citizen Only
Responsibilities
Provides excellent customer service
Responds to customer inquiries within required service level agreement
Identifies, prioritizes, and resolves complex issues delaying payment
Develops, creates, and analyzes collection and accounts receivable reports
Updates customer and other stakeholder information using various software programs
Monitors and maintains assigned customer accounts
Submits recommendations to write-off account balances
Qualification
Required
Proficiency in the use of Microsoft Office products
Prior Collections experience
Strong organizational and prioritization skills
Basic negotiation skills
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer
Preferred
Bachelor's Degree or International equivalent
Bachelor's Degree or International equivalent in Business or related field
Experience handling objections and gaining commitment
Company
UPS
Operating in more than 200 countries and territories, we’re committed to moving our world forward by delivering what matters.
Founded in 1907
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
Innovate UK
2025-07-28Grant
1999-11-10IPO
Leadership Team
Brian Dykes
EVP & Chief Financial Officer at UPS
Joel Stenson
Senior Vice President Global Operations Technology / Enterprise Data & Analytics and Gen AI
Recent News
2026-01-22
The Motley Fool
2026-01-22
2026-01-18
Company data provided by crunchbase