MKS2 Technologies · 1 day ago
Senior Installation Field Engineer
Madison, WI
Full-time
Onsite
Senior Level, Lead/Staff
$70K/yr - $80K/yr
10+ years expMKS2 Technologies, LLC is an award-winning high growth small business that creates innovative technology solutions. They are seeking a Senior Installation Field Engineer to oversee a team of onsite technicians supporting the VA’s EHRM deployment and training project, combining technical skills with a high level of customer service.
Cyber SecurityInformation TechnologySoftware
No H1B
U.S. Citizen Only
Responsibilities
Travel in support of the VA's EHR deployment and training requirements
Work at the local VA doing daily helpdesk/system administrator/network onsite tasks when not traveling
Oversee a team of onsite technicians supporting the VA’s EHRM deployment and training project
Manage workload including setup of equipment at various training sites, verifying each computer has the most current VA computer image, computer availability for scheduled security scans and updates, Active Directory assignment for training use, configure network connectivity in the training room, and install computer peripherals at each training seat
Responsible for baseband network Connectivity-Configuration, Management, Issue Resolution, Internet Connectivity- Configuration, and Issue Resolution, as well as Wi-Fi hardware configuration/management
Responsible for hardware start-up, imaging, configuration, updating, naming, break/fix, and issue resolution
Manage inventory and network connectivity at each training site ensuring connectivity during all training sessions
Provide support during installations and ongoing support for issue resolution, with potential for onsite support tasks, operating with limited supervision
Qualification
Required
5+ years of experience with designing, analyzing, configuring, or troubleshooting IP networks
Experience in managing technical teams
Experience with Wi-Fi hardware - Configuration, Management, and Issue Resolution
Experience with network hardware - Install, Configuration, Management, and Issue Resolution
Will need to consistently traverse around the site campus/training sites transporting equipment to various office buildings and frequently stoop, crouch, and reach to setup/remove computers/pull cords under desks and in server closets
Must be able to unpack/re-pack, move, and install pallets of IT equipment with each item weighing up to 50 pounds with no restrictions
Experience with hardware and software support, troubleshooting, system imaging, hardware break-fix support (i.e. laptops, desktops, and printers), refresh, upgrade, and deployment projects as well as excellent customer service skills
Possession of excellent written and verbal communication skills
Experience writing reports/deliverables
Familiar with network technologies analyzing network traffic and determining network issues
Able to travel up to 50% of the time and meet travel requirements
Must have personal transportation available during work hours
Bachelor's degree in computer science, Information System, Information Technology, or Equivalent and 10 total years of experience; or 18 total years of experience in lieu of a degree
Preferred
Possession of strong critical thinking and error assessment capabilities
Public Trust Clearance
Experience with Microsoft windows desktop deployments
Experience as IT helpdesk Tier 2
Company
MKS2 Technologies
MKS2 is a technology business providing services to the federal government and commercial clients.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Brendan Mullen
Founder and CEO
Recent News
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