SPOTPROMO · 1 day ago
Account Coordinator
Indianapolis, IN
Full-time
Onsite
Entry Level
$18/hr - $18/hr
2+ years expSpot Inc. is a logistics company that provides tools to tackle industry challenges for partners. The Account Coordinator role is specialized in supporting the operations and growth of existing accounts, requiring strong communication skills and a service-oriented mindset to ensure customer satisfaction and effective operations.
AdvertisingCreative AgencyDigital MarketingMarketingMedia and EntertainmentPoint of SaleSalesTrade ShowsTrainingWeb Design
Responsibilities
Execute on all day-to-day operations to ensure customer satisfaction, addressing customer inquiries, and escalating or solving needed customer resolution
Communicate daily with carriers, customers, and Spot employees to ensure on-time deliveries and pick-ups
Create and distribute freight documents (BOLs, labels, etc.) and ensure trucks are loaded with the correct freight
Ensure consistent operations and load management with internal Spot stakeholders, as dictated by customer needs; up to and including coordination with Spot teams in Carrier Services and Logistics
Qualification
Required
Bachelor's degree preferred
Previous sales or 2+ years of customer service experience
Proficient in Microsoft Office Suite
Ability to thrive in a fast-paced environment and meet performance metrics
Strong communication skills – persuasiveness, assertiveness, confidence, resiliency
Entrepreneurial and competitive spirit, passion, self-motivation
Organization and attention to detail
Adaptability, multi-tasking ability, sense of urgency
Confident decision-making skills
Company
SPOTPROMO
SPOT - Agência de Merchandising e Promoções Nosso trabalho é o de incrementar resultados de maneira orientada e alinhada às estratégias de marcas.
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase