North Risk Partners · 1 day ago
Commercial Lines Account Manager
Thief River Falls, MN
Full-time
Onsite
Mid Level
$60K/yr - $75K/yr
3+ years expNorth Risk Partners is a fast-growing firm dedicated to serving the insurance and risk management needs of businesses and individuals. The Commercial Lines Account Manager will serve as the primary point of contact for clients, supporting the sales team with the evaluation and management of commercial accounts while delivering exceptional service.
Insurance
Responsibilities
Develop and maintain strong relationships with clients through advising and responding to all correspondence in a quick and accurate manner
Includes answering questions regarding all lines of coverage, and assisting with plan and/or carrier changes, claims, and billing
Service commercial lines accounts as assigned in accordance with company policies, procedures, and service standards
Collaborate with Risk Advisors and Commercial Processing team to determine and meet client goals
Support Risk Advisors by exercising independent judgment and discretion to:
Analyze markets for competitive pricing and develop insurance solutions for current clients
Review carrier quotes, look for gaps in coverage, prepare proposals, and maintain client applications
Communicate and educate clients on policies as needed
Receive and process new business, renewals, and cancellations
Ensure maximum client retention and generation through relationship building
Manage large volumes of account support items regularly
Schedule, attend, and participate in commercial lines meetings, trainings, and classes
Develop and maintain positive and effective relationships with partner insurance carriers
Promote value-added services available through North Risk Partners (i.e., professional counseling, webinars/seminars, communications, tools, and more)
Strive to return phone calls, messages, and emails on the same business day
Enter activity and other relevant information accurately into the company's software system(s) in accordance with company procedures
Follow all federal and state regulations, and best practices for avoiding errors and omissions
Continue professional development; obtain and maintain licensing and designations
Stay up to date on industry trends and best practices
Qualification
Required
A combination of education and experience generally attained through a high school degree, bachelor's degree, and a minimum of 3 years in the commercial insurance service
Active property & casualty insurance license, or willing to obtain one
Excellent oral and written communication skills
Strong attention to detail with excellent organizational skills, demonstrating ability to prioritize tasks effectively
Self-starter who takes initiative to identify problems and lead by example
Ability to work in a fast-paced environment
Proficiency in CRM software and Microsoft Office suite
Preferred
Knowledge of AMS360 and ImageRight are a plus, but not required
Benefits
Health
Dental
Vision
Short-term and long-term disability
Life
Long-term care
401(k) plan
Continuing professional education and development
Volunteer time off
Paid time off
Paid holidays
Hybrid work opportunities
Company
North Risk Partners
North Risk Partners is an insurance company offering liability and worker's comp solutions.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Chris Meidt
President & CEO
Recent News
Minneapolis / St. Paul Business Journal
2025-03-01
Company data provided by crunchbase