ASSYST · 18 hours ago
Customer Support Technician
Kissimmee, FL
Full-time
Onsite
Entry Level
1+ years expASSYST is seeking a skilled Customer Support Technician to support their client in Celebration, FL. This entry-level role involves providing desktop and end-user technical support while collaborating with team members on various projects and tasks.
Big DataEnterprise Resource Planning (ERP)
Responsibilities
Provide day-to-day desktop and end-user technical support
Set up, configure, deploy, and maintain IT equipment, including desktops, laptops, printers, mobile devices, and software
Troubleshoot common hardware, software, and peripheral issues using standard procedures
Support audio-visual setup, basic videoconferencing, and IT inventory tracking
Document technical issues and resolutions in accordance with departmental standards
Collaborate with team members on projects, meetings, and assigned tasks
Travel to remote sites as needed to support users and deploy equipment
Perform other related duties as assigned
Ability to lift up to 50 lbs and perform physical tasks such as climbing, bending, squatting, pushing, and crawling in various weather conditions
Qualification
Required
High School diploma or equivalent and at least 1 year of experience in basic computer hardware installation, maintenance, or technical support
Entry-level IT certifications (such as CompTIA A+ or Network+)
At least 1 year of customer service or technical support experience using Microsoft Office 365 and Windows 10 or newer
Associate degree from an accredited college or university with at least 25% coursework completed in Information Technology or a related field
Company
ASSYST
ASSYST is a global CMMI level 3 information technology solutions provider.
51-200 employees
H1B Sponsorship
ASSYST has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
Funding
Current Stage
Growth StageLeadership Team
Shyama Mandal
Chief Executive Officer
Recent News
2025-07-16
Company data provided by crunchbase