Office of the NYS Comptroller Thomas P. DiNapoli · 19 hours ago
Manager of Information Technology Services 1, (SG-27) Item# 07041
Albany, NY
Full-time
Onsite
Mid, Senior Level
$107K/yr - $132K/yr
4+ years expThe Office of the NYS Comptroller, led by Thomas P. DiNapoli, is seeking a Manager of Information Technology Services 1. This role oversees the Digital Content Solutions Team, providing support for enterprise scanning and content management systems, while also developing custom solutions for the organization.
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No H1B
Responsibilities
Oversees the Digital Content Solutions Team
Supports The Office of the State Comptroller’s (OSC) enterprise scanning (IBM Datacap) and content management systems (IBM FileNet)
Provides administrative support for the NYS Local Retirement System’s IVR system
Performs platform administration for Datacap and FileNet
Develops custom OCR/ICR scanning and content management solutions for OSC
Qualification
Required
You must be currently reachable on the appropriate eligible list for this title or eligible to transfer to this title under Section 52.6 of the Civil Service Law
For 52.6 transfer to a(n) Manager of Information Technology Services 1 (SG-27), you must have one year of permanent competitive, or 55-b/55-c service in an approved title for transfer allocated to an SG-25 or above
Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade
This position may be designated 55 b/c and is subject to verification of applicant eligibility
Preferred
Demonstrated experience leading small teams (up to 49 staff) (more than 2 years to 5 years)
Demonstrated experience in Project Management (1 year to 2 years) including but not limited to: Project Time Management: Define activities, sequence activities, estimate task resources and duration and develop project schedule
Procurement Management: Managing contracts, procurements and vendors, including development of IFB and RFP and evaluation of proposals
MS Project
Demonstrated experience in Technical Writing (2 years to less than 5 years) including, but not limited to: Evaluation of written materials and specifications
Evaluation of proposals and statements of work
Standards and procedures, Service Level Agreements (SLAs), User Guides
Statements of Work development
Demonstrated experience with exceptional customer service with an analytical and problem-solving mindset
Demonstrated experience proactively addressing personnel issues and/or disciplinary actions
Demonstrated experience in emotional intelligence
Demonstrated experience in both written and verbal communication of information to stakeholders at all levels of the organization
Demonstrated organizational management skills performed in a team-oriented workplace
Outstanding interpersonal relationship building, employee coaching, and development skills
Demonstrated troubleshooting, problem solving, and organizational skills
Ability to manage multiple tasks and deadlines
Benefits
A state pension with vesting after five years’ service
Comprehensive medical, dental and vision insurance available to all employees and their dependents
Flexible spending accounts for dependent and health care
Productivity Enhancement Program (PEP), allowing eligible employees to exchange previously accrued leave in return for a credit to be applied toward their health insurance
Public Service Loan Forgiveness (PSLF)
NYS Deferred Compensation plan
Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
Holiday and paid time off
Shift and geographic pay differentials
A committed continuous learning environment
Informational Brown Bag sessions
Wellness at Work Programs to promote employee health and wellness
OSC Mentoring Program to network, contribute, and provide an opportunity to strengthen competencies in a variety of areas
And much more
Company
Office of the NYS Comptroller Thomas P. DiNapoli
The New York State Comptroller is the State’s chief fiscal officer who ensures that State and local governments use taxpayer money effectively and efficiently to promote the common good.
Founded in 1921Albany, New York, USA
1001-5000 employees
Funding
Current Stage
Late StageRecent News
Business Insider
2025-11-07
Business Insider
2025-11-04
2024-02-13
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