State of Colorado · 12 hours ago
Program Assistant II - Division of Child Welfare, Child Protection and Prevention Team
Denver, CO
Full-time
Onsite
Senior Level
5+ years expThe State of Colorado is looking for a Program Assistant II to support the Child Protection and Prevention and Youth Services Unit. The role involves providing administrative support, managing the DCW Complaint Process, and collaborating with various stakeholders to improve processes within the unit.
GovernmentNon Profit
No H1B
Responsibilities
Provide administrative support for 15 Child Prevention and Protection Unit staff including the Unit Manager
Interpret and/or explain program specific policies, processes, and other guidelines
Coordinate procurement related activities, processes and policies, including purchase orders, payment vouchers, etc
Create, revise and implement unit policies related to workflow, coverage, correspondence and timeliness . Organize and establish work processes to provide support to management
Manage unit P-card
Lead, manage and coordinate the day-to-day DCW Complaint Process
Develop and maintain complaint tracking process
Evaluate the efficiency of the established processes
Design and update process for Complaint Process
Record complaints daily
Ensure that complaint records are always up to date and saved digitally
Analyze data related to the complaint process
Gather data from complaint tracking sheet
Report on the number and type of complaints
Prepare Data Summary
Collaboration with Division Deputy Director, County Intermediary Administrator, County Intermediaries, CPP Unit Manager County and County Staff to identify process improvement opportunities
Ensure the successful implementation of the complaint processes
Child Protection and Prevention Unit Support for the Child Protection Task Group
Differential Response Leadership Council; Substance Use Disorder and Substance Exposed Newborn
Human Trafficking Task Group; Children’s Justice Act Task Group
Child Welfare Prevention Task Group (CWPTG)
Core Services Program
Performs other duties as assigned to support department and division objectives
Other Division of Child Welfare program and administrative assistant duties as assigned
Provide backup assistance to other support staff when they are out of the office when requested
Qualification
Required
Five (5) years of relevant experience in an occupation related to the work assigned to this position
A combination of related education and/or relevant experience in an occupation related to the work assigned equal to five (5) years
Preferred
Experience in working in the Colorado Child Welfare system
Strong verbal and written communication skills
Benefits
Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan www.copera.org plus 401(k) and 457 plans
Medical and dental health plans
Employer supplemented Health Savings Account
Paid life insurance
Short- and long-term disability coverage
11 paid holidays per year plus vacation and sick leave
BenefitHub state employee discount program
Employee Wellness program
Excellent work-life programs, such as flexible schedules, training and more
Remote work arrangements for eligible positions
Some positions may qualify for the Public Service Loan Forgiveness Program.
Company
State of Colorado
State of Colorado is a non profit organization.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Jeanni Stefanik
Chief Financial Officer
Alan Salazar
Chief Strategy Officer for Colorado Governor John Hickenlooper
Recent News
The Business Times
2025-05-07
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