Assistant Director, Application Management jobs in United States
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Inside Higher Ed · 1 week ago

Assistant Director, Application Management

Inside Higher Ed is associated with Florida State University, a leading research institution. The Assistant Director of Application Management will oversee daily operations of the Application Management section, ensuring data integrity and compliance with university policies while managing multiple application platforms.

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Responsibilities

Responsible for managing the daily operations of the Application Management section of the Office of Admissions
Designs, analyzes, and manages solutions and workflows for multiple application platforms, both internal and external, for various application types (such as freshman, transfer, non-degree seeking, transient, and readmission applications) for the Office of Admissions
Responsible for managing the daily operations of the Application Management section of the Office of Admissions
Designs, analyzes, and manages solutions and workflows for multiple application platforms to ensure data integrity of information submitted as part of the admissions applications
Ensures that the admission processing functions are in compliance with established University and Board of Governors procedures and policies
Completes application audits, monitors completion rates, and ensures the success and growth of special programs
Manages the use of Technolutions/Slate for consistent, efficient communications with prospects, applicants, and current students
Designs workflows for proactive communication
Collaborates with departmental representatives and other University personnel, regarding internal and external college application portals (post application submission) to identify current and future needs utilizing Technolutions/Slate platform
Develops reader dashboards to use in admission application evaluations as well as for administrative use with Slate
Coordinates with other areas of the department to develop reports, analyze and reconcile data to maximize user experience and identify potential errors specific to the internal and external college application systems
Knowledgeable in all the moving parts of the application systems to ensure it continues to function and meet the needs of the department
Serves as back-up to the Slate Program Director in discussions and testing with Information Technology Services regarding changes to the student information system, the functionality of admissions applications, and online status check
Assists with the coordination and troubleshooting of online fee payment and application problems
Works closely with senior leadership to provide assistance with the development, implementation, and evaluation of large scale, comprehensive, and strategic software integrations
Participates in special events hosted by the Office of Admissions
Assists other sections during peak times in support of the goals of Enrollment Management

Qualification

Application ManagementData ManagementTechnolutions/SlateMicrosoft WordMicrosoft ExcelMicrosoft OutlookCommunication SkillsOrganizational SkillsProblem SolvingInitiative

Required

Bachelor's degree and four years of experience related to academic and/or student services; or a high school diploma/equivalent and eight years of related experience. (Note: a combination of post high school education and experience equal to eight years.)

Preferred

Qualified candidates will possess the ability to prioritize and organize multiple work assignments simultaneously
Experience counseling and/or providing expertise and advice is required
Qualified candidates will have experience with data management as well as using Microsoft Word, Excel, and Outlook or comparable software
Candidates should have demonstrable technical experience to include handling configuration changes, modifications, enhancements, and/or workarounds related to an application
Candidates should have the ability to review, analyze, formulate, and organize data and information and follow through on assignments
Applicants should be able to establish and maintain effective working relationships and be able to communicate effectively verbally and in writing
Candidates with a strong sense of initiative and the demonstrated ability to manage multiple responsibilities concurrently are preferred
The ability to make sound judgments while working in a deadline-driven environment is essential

Benefits

FSU offers a robust Total Rewards package.
Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.

Company

Inside Higher Ed

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Inside Higher Ed is the online source for news, opinion, and jobs related to higher education.

Funding

Current Stage
Growth Stage
Total Funding
unknown
2022-01-10Acquired
2006-08-31Series Unknown

Leadership Team

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Stephanie Shweiki
Director, Foundation Partnerships
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