Leap · 20 hours ago
General Manager: Grown Brilliance
McLean, VA
Full-time
Onsite
Senior Level
$82K/yr - $82K/yr
5+ years expLeap is a company that powers insight-driven retail stores for modern brands, and they are seeking a sophisticated, service-driven General Manager for their Grown Brilliance boutique. The General Manager will lead the team, drive business results, and ensure exceptional client experiences in a luxury retail environment.
Brand MarketingE-CommerceRetailRetail Technology
Responsibilities
Lead the boutique powered by the Leap Platform, ensuring high-touch client experiences
Inspire and lead a high-performing team that delivers personalized client experiences
Take full ownership of store operations, sales performance, and visual merchandising
Identify opportunities to drive growth through community engagement and tailored outreach
Support other Leap-powered luxury locations as needed, sharing best practices and mentoring new leaders
Qualification
Required
5+ years of leadership experience in luxury retail, accessories, or fine jewelry, with a track record of exceeding sales and service goals
Expertise in personalized clienteling, luxury service delivery, and storytelling through product knowledge
Strong business acumen with the ability to analyze metrics and pivot strategy to meet evolving goals
Operational excellence in scheduling, payroll, inventory, visual merchandising, and policy compliance
Comfortable leveraging digital tools and platforms such as Shopify, Endear, Slack, and Google Workspace to manage business operations, drive clienteling, and streamline communication
Flexible availability, including evenings, weekends, holidays, and occasional travel as needed
Ability to actively lead on the sales floor, including standing, walking, using ladders, and lifting up to 50 lbs
Must be 18+ years of age
Preferred
GIA Certification is preferred but not required
Benefits
Unlimited PTO (blackout periods apply)
Commission Eligible
Healthcare benefits (medical, dental, vision)
Flexible time off (paid company holidays, unlimited paid time off, sick leave, parental leave)
Access to company perks (commuter benefits, 401K, paid sabbatical, employee discounts at Leap stores, employee referral bonus, telecom reimbursement)
Employee Assistance Program
Employee discount + wardrobe allotment for participating Leap brands
Company
Leap
Leap develops a retail platform that enables brands to deploy stores and accelerate growth.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$109.47MKey Investors
BAM ElevateCostanoa Ventures
2025-01-17Series Unknown· $20M
2023-05-24Series Unknown· $15M
2021-12-20Series B· $50M
Leadership Team
Amish Tolia
CEO & Co-Founder
Shinji Kuwayama
CTO
Recent News
2025-12-17
2025-11-20
Company data provided by crunchbase