i9 Sports · 11 hours ago
Program Coordinator
Silver Spring, MD 20815
Full-time
Hybrid
New Grad, Entry Level
$22/hr - $22/hri9 Sports is the nation's largest multi-sport provider focused on high-quality, community-based youth sports programs. The Program Coordinator is responsible for the successful coordination and implementation of youth sports leagues, clinics, and camps within designated territories, ensuring program quality and fostering community relations.
EducationGamingLifestyleSportsSports Leagues and Teams
Responsibilities
Cultivation of former staff through strategic engagement and re-hiring of experienced personnel
Implement training programs for Maryland & Arlington Territory staff
Direct supervision of Senior Site Managers, Site Managers, Sport Coordinators, and Instructors/Officials
Implementation of quality standards through Senior Site Manager assessment programs
Weekend quality control monitoring and support
Follow-up with parents, volunteer coaches, and participants from programs
NPS (Net Promoter Score) monitoring and improvement initiatives
Implement continuous coach resource training and education
Host weekly office hours for parent coach support
PPC phone calls in collaboration with the Admin Assistant
Assist in coach recruitment initiatives by conducting phone calls to Volunteers during the initial process and to all members in the final phase of coach recruitment
Qualification
Required
Experience in staff development and recruitment
Ability to implement training programs for staff
Direct supervision experience of staff in a sports environment
Experience in quality oversight and monitoring
Strong customer relations skills
Ability to follow up with parents, volunteer coaches, and participants
Experience in monitoring and improving Net Promoter Score (NPS)
Ability to implement continuous coach resource training and education
Experience in hosting support sessions for parent coaches
Ability to conduct phone calls for coach recruitment initiatives
Flexibility to work varying hours during the season and off-season
Benefits
Bonus based on performance
Opportunity for advancement
Parental leave
Company
i9 Sports
Based in Tampa, Florida, i9 Sports® is the nation’s first and largest provider of youth sports leagues in the United States with over
Founded in 2003
11-50 employees
Funding
Current Stage
Early StageLeadership Team
M
Madison Gates
VP of Marketing
Recent News
2025-12-11
EIN Presswire
2025-09-04
2025-08-13
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