Discord · 18 hours ago
Workplace Operations Program Manager
San Francisco Bay Area, CA
Full-time
Onsite
Mid, Senior Level
$124K/yr - $140K/yr
5+ years expDiscord is a leading platform used by over 200 million people for gaming and social interaction. As a Workplace Operations Program Manager, you will oversee daily operations at the San Francisco HQ, manage vendor relationships, and design employee engagement initiatives to enhance workplace satisfaction and culture.
BlockchainCommunitiesGamingInternetMetaverseSoftwareWeb3
Responsibilities
Oversee vendor relationships and service delivery across San Francisco HQ, managing SLA performance, troubleshooting issues, and presenting optimization recommendations while ensuring budget alignment
Design and implement employee engagement programs that strengthen company culture, enhance workplace satisfaction, and creating moments of surprise and delight that reflect Discord's values
Manage food, beverage, and pantry programs by monitoring usage, identifying improvements, and scaling operations to support growth while balancing experience with budget
Own daily workplace operations and employee support, responding to tickets, serving as an approachable resource, and evolving our operations playbook to ensure a safe, inclusive environment
Develop and iterate workplace policies and processes that maximize operational efficiency
Collaborate with cross-functional partners including People, IT, Facilities, Security, and Finance, clearly communicating complex concepts and adjusting messaging based on stakeholder needs
Partner with Internal Events, Employee Experience, and other XFN partners to execute company events including all-hands and onsites, delivering mid-size projects with minimal guidance
Qualification
Required
5+ years of experience in workplace operations, facilities management, or office management, with demonstrated ability to manage multiple programs and projects simultaneously in fast-paced environments
Vendor management expertise including contract negotiation, SLA evaluation, and strategic service provider partnerships
Strong project management skills with experience executing multi-month projects independently and delivering results with minimal oversight
Budget management experience aligning operational spending with financial targets while maintaining quality employee experience
Excellent cross-functional collaboration and communication skills, with ability to influence peers and navigate complex stakeholder relationships
Technical knowledge of workplace systems and how facilities, furniture, and technologies integrate to support operations
Passion for employee experience and culture, with creative problem-solving and a track record of designing initiatives that build belonging
Benefits
Relocation assistance may be available.
Company
Discord
Discord is an online voice, video, and text communication platform designed for creating communities.
501-1000 employees
H1B Sponsorship
Discord has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (48)
2024 (32)
2023 (13)
2022 (18)
2021 (5)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$995.41MKey Investors
Flat CapitalDragoneer Investment GroupSony Interactive Entertainment
2024-03-01Secondary Market
2022-11-22Series I
2022-03-12Secondary Market· $10.86M
Leadership Team
Stanislav Vishnevskiy
CTO & Co-Founder
Mike Polner
VP, Global Head of Marketing
Recent News
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2026-01-20
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2026-01-15
Company data provided by crunchbase