Oklahoma Indigent Defense System · 14 hours ago
Seasonal Customer Service Representative - Great Plains State Park
Kiowa County, OK
Part-time
Onsite
Entry Level
$12/hr - $12/hr
1+ years expThe Oklahoma Indigent Defense System is seeking a Seasonal Customer Service Representative for the Great Plains State Park. The role involves establishing contact with customers, providing requested information, and assisting with various tasks related to customer service and operations.
Law Practice
Responsibilities
May monitor parking and clean restrooms when needed
Responds to requests for informational materials; researches and fills requests for those requesting such materials and information; ensures an adequate inventory of materials concerning the service
Prepares notice of statements and sends copies to customers; reconciles discrepancies in billing and issues reminder notices
Maintains inventory or other records; purchases necessary materials; sets up displays; maintains cleanliness of work area; and sells merchandise
Receives customers or visitors; answers telephone calls; secures and provides requested information; provides services; or directs the request to those who can provide the customer with the information or services
Receives requests for information and services and provides such services using advanced technological equipment
Responds to requests concerning the interpretation of agency or program policies and procedures; develops policies and procedures for the operation of daily activities
Prepares mail and parcels for mailing; sorts and distributes mail; operates scales and meters to determine proper postage
Screens, examines and verifies documents for correctness, appropriateness, adequacy and conformity to establish requirements and follow up on requests or discrepancies
Qualification
Required
One year of experience in sales, public contact work, handling and processing mail, or general office clerical work; or an equivalent combination of education and experience
Knowledge of methods and procedures concerning public contact
Knowledge of telephone procedures
Knowledge of spelling, punctuation and grammar
Knowledge of arithmetic
Skill to operate various office equipment including computers
Ability to work with customers
Ability to gather data and facts
Ability to keep records
Ability to communicate effectively, both orally and in writing
Company
Oklahoma Indigent Defense System
Oklahoma Indigent Defense System is a State of Oklahoma agency located in Norman, Oklahoma
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase