Jim Keras Subaru- Covington Pike · 1 week ago
Customer Service Representative
Memphis, TN, 38128, US
Full-time
Onsite
New Grad, Entry LevelJim Keras Subaru is seeking a highly motivated and personable Customer Service Representative to join their in-house call center team. In this role, you will handle inbound and outbound communications to schedule service appointments while delivering exceptional customer service.
Automotive
Responsibilities
Respond to customer inquiries via phone, email, or chat with lightning speed and top-notch professionalism
Schedule service appointments like a pro to keep everything running like a well-oiled machine
Channel your inner detective by making follow-up and retention calls to keep our customers happy and coming back
Keep those customer satisfaction levels sky-high by listening carefully, providing accurate info, and delivering stellar service with a smile
Collaborate with Service Advisors and the Parts Department to ensure appointments are scheduled smoothly and customers are in the loop about any changes
Keep our database sharp! Maintain accurate, up-to-date customer info like it’s second nature
Crush your monthly performance goals like a champ and keep raising the bar!
Qualification
Required
A high school diploma or equivalent
A valid driver's license
The ability to rock your assigned shift with punctuality and reliability
Excellent communication skills—whether talking, typing, or texting, you've got it!
The talent to juggle multiple tasks like a pro in a fast-paced environment
Organizational wizardry with an eagle eye for the details!
Computer skills that would make a tech guru proud
Preferred
Experience in the automotive industry
Benefits
Health insurance to keep you feeling your best.
Dental insurance because a healthy smile is always in style!
Vision insurance so you can stay sharp.
A 401(k) plan to help you plan for the future.
Paid vacation days because everyone needs a little R&R.
An epic Annual Christmas Party—celebrate the season in style!
Christmas Bonus based on tenure—rewarding your loyalty.
Employee Vehicle Purchase Program (yes, you could be driving a sweet ride!).
Discounts on parts and services to keep your wheels turning smoothly!
Free lunches every Saturday, because we believe in fueling your greatness.
Production bonuses with *huge* potential earnings—seriously, the sky’s the limit!
Company
Jim Keras Subaru- Covington Pike
Jim Keras Subaru is a company based out of 2110 Covington Pike, Memphis, Tennessee, United States.
Founded in 1978
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase