GLORY · 12 hours ago
Repair Technician
GLORY is a global leader in customer experience automation, seeking a Repair Technician to handle the cleaning, repairing, testing, and performance evaluation of electronic and mechanical components. The role involves ensuring products are returned to serviceable condition while maintaining quality standards and efficient workflow.
ElectronicsHardwareInformation TechnologyProperty ManagementRetailSoftwareTraining
Responsibilities
Performs the set-up, calibration, testing, and troubleshooting of returned product. Operates required equipment and test fixtures
Recognize failures, and repair products in a cost effective, efficient manner, according to quality standards and expediting return product to stock
Record repair data in company systems accurately
Monitor, identify and communicate any needed supplies, tools, and other items for efficient workflow in the repair area
Maintain clean and efficient work environment
Follow and execute procedures and policies established by management
Proactively aid with various tasks to support overall business objectives
Recognize and communicate areas for continuous improvement
Complete special projects as assigned
Assists in material handling and inventory control as needed
Attend meetings and training as assigned
Qualification
Required
Associate degree (A. A.) in Electromechanics or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience
Minimum 1-2 years of work experience in electronic and/or mechanical components repair
Strong problem-solving competency
Functional knowledge and experience with use of basic repair tools
Ability to follow and execute procedures and policies established by management
Demonstrates competency in primary repair within the first 6 months of employment
Proficiency in ERP systems and Microsoft Suite Applications
Excellent organizational skills
Excellent verbal communication skills
Highly self-motivated with keen attention to detail
Ability to work under pressure and effectively prioritize competing demands
Possess a positive attitude; is conscientious and responsive
Works well independently yet is cooperative in working with team assignments and activities
Exercises diligence in completing work activities with the willingness to work extra hours if needed
Understands diversity and the importance of fostering an open and respectful work environment
Preferred
Prior experience servicing and repairing Automated Teller Machines (ATM's)/Automated money handling machines is a plus
Benefits
401(k) Retirement Plan with Fidelity – 2.5% Base contribution paid toward your retirement by Glory even if you do not participate. Plus, Glory matches 3% up to 6% of your contribution
Health insurance – 3 medical plans to choose from. High, Medium and Low deductible through Blue Cross Blue Shield
MDLive – 24/7 Virtual Doctor plus a Nurse Line
Dental insurance
Vision insurance
FSA / Dependent Care
Voluntary Life Insurance
Basic Life insurance and AD&D – Company paid
Short Term Disability / Long Term Disability / Employee Assistance Program – Company paid
Paid Vacation – start with a prorated amount of hours your first year depending on start date. 80 vacation hours earning your first full year and vacation hours increase based on years of service
Paid Sick days based on City/State requirements
Paid Holidays – 9 to 11 days based on start date
Professional development assistance
Education assistance
Adoption Assistance
Legal and ID Theft plans
Annual Bonus opportunity
Opportunities for internal promotions/career advancement