Chase · 7 hours ago
Product Solutions Manager - Payments - Vice President
545 Washington Blvd, Jersey City, NJ, 07310, US
Full-time
Onsite
Mid, Senior Level
$123K/yr - $201K/yr
5+ years expChase is one of the oldest financial institutions, offering innovative financial solutions globally. The Product Solutions Manager in the Trust & Safety team will define and configure complex solutions for key client relationships, promote product growth, and act as the voice of the customer by communicating needs to Product teams.
BankingFinancial Services
Responsibilities
Leads solutioning and the adoption of existing and upcoming client-facing products and capabilities while defining and configuring optimal solutions that address clients’ needs and objectives
Serves as a subject matter expert on a defined set of products and capabilities with a deep understanding of our clients’ needs and current industry trends
Supports Sales in pricing, pipeline planning, account planning, and upskilling the team on product knowledge by collaborating on training and collateral materials
Engages with client teams to better understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmap
Define and execute sales strategies which advance Trust & Safety solutions, including actively supporting client calling and marketing efforts
Learn new services and collaborating to win new business
Coordinate with senior leaders across lines of business to design innovative client focused products to enhance adoption
Plan and own commercialization of new services with clients as well as with internal Sales, Service and onboarding colleagues
Encourage innovation and partnership with cross functional partners in technology, operation, service, risk, compliance and legal
Leverage data and operating metrics to improve products and services
Represent J.P. Morgan at conferences, speaking engagements and at industry associations
Qualification
Required
5 years of experience or equivalent expertise in problem-solving across multiple teams and a cluster of products
Extensive experience working in a sales cycle and engaging with clients on a regular basis
Experience modifying preconfigured solutions to meet complex problems
Demonstrated prior experience working in a highly matrixed and complex organization
Experience in leading initiatives to solve business challenges such as those with a top management consulting firm or in other generalist problem solving environments across financial services sectors
Excellent track record of success in designing and executing strategies in large, high performance organizations
Demonstrated experience managing high caliber sales and partnership teams with a bias for action, an ability to achieve challenging goals and a drive to innovate
An outstanding ability to analyze and solve problems along with the confidence to advance innovative and differentiated solutions
Exceptionally strong presentation and communication skills
Ability to handle multiple work streams and manage stakeholder expectations
Work related domestic travel as required
Preferred
Graduate business degree preferred, but not required
Experience in a Payments Product, Trust & Safety, Fraud, Strategy or Consulting role, with an exceptional record of performance
Demonstrated leadership in sales & commercialization disciplines
A track record of demonstrating leadership and maturity that coaches winning teams that reward diverse ideas and seeks to share credit while developing future leaders
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
Recent News
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