Bish's RV, Inc. · 22 hours ago
General Manager
Piedmont, South Dakota, United States
Full-time
Onsite
Director/ExecutiveBish's RV, Inc. is one of the largest family-owned RV dealers in the country, dedicated to providing quality products and services. The General Manager is responsible for all store operations, including RV Sales, Parts, and Service, with a focus on team development, financial oversight, and customer satisfaction.
AutomotiveFinanceInsuranceMarketing AutomationRentalSales
Responsibilities
Provide excellent operational support to the organization, creating an environment that releases individuals and teams to dedicate their resources to client service. Enable and empower team members to effectively function with clarity and efficiency
Work with Parts & Service as well as Rental Department to ensure sales goals are achieved
Meet sales goals by ensuring sales and finance staff work diligently to achieve their individual goals
Oversee product merchandising for both lot inventory and showroom to ensure everything is well organized and clean. Ensure lot flow and organization is effective as well as traffic control is in place
Maintain a clean work environment throughout offices, showroom, and Parts & Service
Monitor customer service feedback to ensure high levels of customer satisfaction
Set quarterly and annual goals for store P&L for profitability
Focus on budgeting and forecasting, enhancing accountability throughout each department
Monitor, analyze, and act on actual budget and financial performance to optimize the store’s programs, financial outcomes, growth, and viability
In partnership with the senior finance/accounting team, actively manage the financial performance, resources and cash management of the store. Ensure profitability, cash flow and dividends are healthy and performing above industry trends when applicable
Dedicate creativity, energy and resources to continuous process improvement, profitably enhancing procedures while reducing waste and minimizing risk
Hire, train, and motivate all department managers
Maintain consistent discipline and day-to-day management, holding team members accountable for their work
Develop team members through goal setting, strategizing, and consistent development and training
Meet with managers individually to develop monthly and annual goals and objectives, and to review actual performance. Create and execute individual performance plans with team members and managers
Address talent needs that support operational excellence and align with the store’s overall strategy for growth and deliver
Strengthen recruitment initiatives, ensuring that positional capabilities and character requirements are clearly identified and evaluated prior to hiring
Mentor leaders to increase capabilities and influence, guiding them towards excellence in delivery; invest resources in advancing key leaders into levels of greater responsibility
Identify store-wide skill and training gaps and ensures proactive development plans are in place on a team and individual basis for appropriate levels of the organization
Intentionally focus on associate development and retention at all levels, instilling a mindset with organizational leaders that they solve business problems through developing talent
Partners with Management Team to maintain company communication programs and positive associate relations. Fosters employee engagement throughout all levels of the organization
Qualification
Required
Bachelor's degree or relevant work experience
Must be a highly detailed process driven leader and be able to hold the staff accountable for results
Must possess a strong track record of superior results in a high-volume dealership
Demonstrated dealership sales experience and management of a revenue generating team
Comprehensive knowledge of sales management, merchandising, inventory, shrinkage control, security methods and consumer behavior
Strong organizational skills and the ability to remain focused in a fast-paced environment
Excellent verbal and written communication skills
Solid organizational and multitasking skills
An awesome attitude with impeccable interpersonal skills
Strong problem-solving skills
The ability to work independently as well as in a team setting
Neat, clean, and professional appearance
Valid driver's license with an acceptable driving record
Ability to pass a background check and drug test
Demonstrate behaviors consistent with the Company's Vision, Mission, and Value in all interactions with customers and co-workers
Benefits
Comprehensive benefits package including medical, vision, dental, and other supplemental coverages
401K matching
Employee discounts
Company-paid life insurance
Gym membership reimbursement
Opportunities for advancement
RV Borrowing Program
Incredible Team Culture
Company
Bish's RV, Inc.
Bish’s RV is the largest family-owned RV Dealer from coast-to-coast. We've been helping people go camping for over 30 years.
Founded in 1991
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Bish Jenkins
Founder
Company data provided by crunchbase