Prosource · 12 hours ago
Desktop Support Engineer
Cincinnati,OH,US
Full-time
Onsite
Entry, Mid Level
2+ years expProsource is the region’s leading business technology solutions provider, recognized as a Top Workplace from 2020 to 2025. The Desktop Support Engineer will be responsible for configuring, installing, repairing, and maintaining hardware and software, as well as troubleshooting and implementing upgrades.
Information Technology
Responsibilities
Configure, install, repair, and maintain hardware and software
Install, support, troubleshoot, evaluate, and recommend software, both proactively and by request
Research, suggest, plan, and implement hardware and software upgrades and expansions
Research, evaluate, test, recommend for approval, and implement hardware and software as approved
Clean, repair, or replace workstations infected with viruses, spyware, or other malicious programs, as requested
Research, test, recommend for approval, and implement approved hardware and software
Create and maintain documentation of tasks and procedures for setting up and maintaining hardware and software
Verify that all Hardware receives approved Hardware Enhancements and Upgrades
Qualification
Required
At least 2 years of experience in desktop support
Training, certifications and/or experience sufficient to demonstrate the ability to perform the tasks described
Microsoft Certified: Microsoft 365 Fundamentals
Microsoft 365 Certified: Modern Desktop Administrator Associate
Microsoft 365: Security Administrator Associate
CompTIA A+ Server+
Preferred
The most current versions of certifications are preferred
Company
Prosource
Prosource is a leader in office equipment, document automation, and technology solutions.
201-500 employees
H1B Sponsorship
Prosource has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
Funding
Current Stage
Growth StageLeadership Team
Ben Russert
Chief Executive Officer
Jay Cartisano
President
Company data provided by crunchbase