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Prosource · 4 hours ago

Desktop Support Engineer

Cincinnati,OH,US

Full-time

Onsite

Entry, Mid Level

2+ years exp

Prosource is the region’s leading business technology solutions provider, recognized as a Top Workplace from 2020 to 2025. The Desktop Support Engineer will be responsible for configuring, installing, repairing, and maintaining hardware and software, as well as troubleshooting and implementing upgrades.

Information Technology

H1B Sponsor Likely

Responsibilities

Configure, install, repair, and maintain hardware and software

Install, support, troubleshoot, evaluate, and recommend software, both proactively and by request

Research, suggest, plan, and implement hardware and software upgrades and expansions

Research, evaluate, test, recommend for approval, and implement hardware and software as approved

Clean, repair, or replace workstations infected with viruses, spyware, or other malicious programs, as requested

Research, test, recommend for approval, and implement approved hardware and software

Create and maintain documentation of tasks and procedures for setting up and maintaining hardware and software

Verify that all Hardware receives approved Hardware Enhancements and Upgrades

Qualification

Microsoft 365 CertifiedCompTIA A+Desktop Support ExperienceTroubleshootingDocumentation

Required

At least 2 years of experience in desktop support

Training, certifications and/or experience sufficient to demonstrate the ability to perform the tasks described

Microsoft Certified: Microsoft 365 Fundamentals

Microsoft 365 Certified: Modern Desktop Administrator Associate

Microsoft 365: Security Administrator Associate

CompTIA A+ Server+

Preferred

The most current versions of certifications are preferred

Company

Prosource

Prosource is a leader in office equipment, document automation, and technology solutions.

Founded in 1985

Cincinnati, Ohio, USA

201-500 employees

https://www.totalprosource.com/

H1B Sponsorship

Prosource has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (2)

Funding

Current Stage

Growth Stage

Leadership Team

Ben Russert

Chief Executive Officer

Jay Cartisano

President

Company data provided by crunchbase