Ascent Hospitality · 2 months ago
Regional Director of Operations /FULL SERVICE
Charleston, South Carolina Metropolitan Area
Full-time
Onsite
Director/Executive
7+ years expAscent Hospitality is a company focused on managing multiple Full-Service hotel properties. They are seeking a Regional Director of Operations to oversee operational performance, implement company standards, and ensure exceptional guest experiences across all locations.
HospitalityHotelTravel Accommodations
Responsibilities
Oversee the daily operations of assigned Full-Service hotel properties, ensuring compliance with brand standards and operational guidelines
Develop and implement strategies to enhance operational efficiency, profitability, and guest satisfaction
Collaborate with hotel management teams to set and achieve performance goals, including revenue targets, guest satisfaction scores, and operational metrics
Conduct regular property visits to assess operations, provide support, and identify areas for improvement
Lead training and development initiatives for hotel staff to enhance service quality and operational effectiveness
Monitor financial performance and analyze reports to identify trends, challenges, and opportunities for growth
Foster a positive and collaborative working environment, promoting teamwork and communication among hotel teams
Stay updated on industry trends and best practices to ensure the company remains competitive and innovative
Act as a liaison between corporate leadership and hotel management, communicating key initiatives and updates
Qualification
Required
Bachelor's degree in hospitality management, Business Administration, or a related field
Minimum of 7-10 years of experience in hotel operations, with a focus on Full-Service multi-property management
Proven track record of driving operational excellence and improving guest satisfaction in the hospitality sector
Strong understanding of financial management and budgetary processes within hotel operations
Extensive knowledge of hotel operations, including front office, housekeeping, food and beverage, and revenue management
Strong leadership and management skills, with the ability to inspire and motivate teams
Excellent analytical and problem-solving abilities to assess operational performance and implement effective solutions
Exceptional communication and interpersonal skills for collaboration with diverse teams and stakeholders
Proficiency in hotel management software and financial analysis tools
Ability to adapt to changing market conditions and implement strategic adjustments as needed
Ability to travel frequently to various hotel properties for site visits, training, and meetings
Ability to sit for extended periods while analyzing reports and conducting meetings
Preferred
Master's degree
Company
Ascent Hospitality
Ascent Hospitality specializes in the development and management of hotel properties.
1001-5000 employees
Funding
Current Stage
Late StageRecent News
Birmingham Business Journal
2025-03-10
Birmingham Business Journal
2025-03-06
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