Consumers Credit Union · 19 hours ago
Senior Branch Specialist (Bi-lingual English/Spanish required)
Waukegan, Illinois, United States
Full-time
Onsite
Mid, Senior Level
$18.34/hr - $27.51/hr
2+ years expConsumers Credit Union is a large credit union headquartered in Lake Forest, IL, serving over 272,000 members. They are seeking a Senior Branch Specialist (Personal Banker) to build relationships with members, educate them on financial products, and assist with various banking functions.
Financial Services
Responsibilities
Proactively identify financial products and services that benefit our members through meaningful, consultative conversations. You’ll guide members toward solutions in their best interest, anticipating and overcoming objections with a service-driven, people-first sales mindset
Processing a wide array of requests for members, including opening specialized and complex accounts and supporting consumer loan applications
Embrace a collaborative, multi-tasking role by assisting Branch Specialists, greeting and directing members, and fielding incoming calls
Ensuring that all policies, procedures, compliance, audits, quality control and balancing standards are adhered to so that we are protecting our members’ finances and identity as well as security and risk for the credit union
Qualification
Required
High School diploma or equivalent
2 years of related work experience such as retail, customer service, guest relations, sales, and cash handling. Financial Institution, Teller, Personal Banker experience is preferred
Bilingual in Spanish required
High comfort level promoting products and services, educating members, and engaging in sales-oriented conversations
Computer proficient in Data Processing Platforms, Email, Internet/Intranet, Instant Messaging, and Microsoft Office
Excellent interpersonal, verbal and written skills
Ability to multitask and stay organized while working at a fast pace
Propensity to be helpful, positive, act with integrity, and to embrace inclusion & diversity
Availability to work 40+ hours/week and be scheduled between the following hours: Monday - Thursday: 8:30am- 5:30pm; Friday: 8:30-6:30pm; Saturdays 8:30 am- 1:30pm (when scheduled Saturday, you'll get time off during the week)
Benefits
Medical (High Deductible, HMO and PPO)
Dental
Vision
Spending accounts
Short-term disability
Long-term disability
Life insurance
401(k) savings plan
Pension plan
Company
Consumers Credit Union
Founded in 1930 and headquartered in Lake Forest, IL, Consumers Credit Union (CCU) has $4.4 billion in assets and serves more than 276,000 members, making it one of the largest credit unions in the state.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Larry Rosin
Consultant - Consumers Coop. Credit Union; former EVP/CFO for Andigo CU (Motorola ECU)
Sean Bowers
Chief Financial Officer
Company data provided by crunchbase