APS Group · 17 hours ago
IT Manager, Senior | IT Network Operations & Maintenance
Phoenix, AZ
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expAPS is committed to powering Arizona’s future with safe, reliable, and affordable energy. As the Senior Manager of IT Network Operations & Maintenance, you will lead the strategy and execution behind resilient, secure, and high-performing communication systems that keep our grid and business running. This role oversees enterprise network operations, IP engineering, and security across a statewide utility environment, ensuring operational continuity and modernization of critical infrastructure.
AdvertisingInformation TechnologyMarketing
No H1B
U.S. Citizen Only
Responsibilities
Lead Network Operations: Direct enterprise IP network engineering, security operations, and field services to maintain critical infrastructure
Ensure Reliability & Security: Oversee incident response and operational continuity for high-performance communication systems
Drive Modernization: Champion upgrades to communication platforms and infrastructure to meet future business needs
Manage Resources: Optimize budgets, staffing, and vendor partnerships for efficient and effective delivery
Foster Collaboration: Build a high-performance culture across leadership and union teams to achieve shared success
Direct a major segment of IT activities to support planning, project management, portfolio management, application development and support, operating systems, middleware, enterprise engineering, construction, network operations and support, database administration, and security
Provide leadership and direction for delivering IT support and services. Develop and retain a highly skilled IT team including leadership personnel and leadership back up. Create and sustain business/technical literacy and maintain clarity about values, visions, meaning and purpose
Participate in the identification and evaluation of changes and trends in technology and practices. Implement integrated plans and systems, and ensure consistency with technical and business architecture while meeting tactical objectives. Support business justification and assessment of cost and impact of technological changes
Oversee the development and implementation of budget and resources needed for cost effective operations. Ensure IT expenditures remain within approved budgets in support of business plans. Minimize short and long-term IT investment costs
Direct efforts to meet client expectations and maintain appropriate service level targets. Resolve design/engineering/operational issues and recommend and implement viable alternatives and solutions
Ensure architectural, business and regulatory requirements and standards are met. Ensure availability of application/operational systems and processes at a high level of performance and availability
Manage the development of business plans and resources to ensure operations continuity and to ensure the integrity of corporate data, proprietary information and related intellectual property through information security and access management
Oversee the management of contractor and vendor services and work relationships
May direct the design, development, engineering and construction of information and communication systems and networks. Manage major projects, tests and evaluation programs. Ensure integration, implementation, and operation of new and existing systems and enhancements, physical infrastructure, networks and hardware for voice/data/computation or capacity
May direct staff engaged in development and support of business applications, infrastructure operational systems, middleware, data services, and security for information and communication systems. May oversee the implementation and support of software infrastructure and systems
Qualification
Required
BS in Computer Science, Electrical Engineering or related degree
eight (8) years of progressively responsible, related experience in areas of assignment, or an equivalent combination of relative education and work experience
five (5) years previous supervisory experience and demonstrated effective leadership, project management, interpersonal and communications skills
Proven ability to lead complex technical and operational teams, including union-represented workforces
Strong knowledge of IP network engineering, security operations, and enterprise network management
Skilled in aligning technology investments with long-term business goals
Builds trust, embraces diverse perspectives, and drives shared success
Courageous in navigating risk, learning, and improving to design for tomorrow
This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations, the Export Administration Regulations, or the International Traffic in Arms Regulations
Applicants will be required to confirm their U.S. person or non-US person status
This position requires Critical Infrastructure Protection (CIP) access consistent with North American Electric Reliability Corporation (NERC) standards
A full seven (7) year criminal history will be obtained through the pre-employment background check process
This position requires an additional background check every seven years to maintain access
Employees are expected to reside in Arizona (or New Mexico for Four Corners-based employees)
Working from a home office requires adequate technology and an appropriate ergonomic set up
Preferred
Demonstrated ability to apply advanced techniques and guide others in application
Knowledge of production processing and support center activities preferred
Knowledge of distributed and/or mainframe environments, network architecture, office product standards, applications, and web technology
Company
APS Group
APS Group Delivering marketing and communications since 1961.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
N
Nick Snelson
Managing Director
Recent News
2025-09-29
2025-09-06
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