Marshall University School of Pharmacy · 2 hours ago
Records Coordinator
Huntington, WV
Full-time
Onsite
Entry Level
$39K/yr - $50K/yr
1+ years expMarshall University is a public comprehensive university located in Huntington, West Virginia, committed to advancing the public good through innovative educational programs. The Records Coordinator supports the Registrar's Office by managing student records, ensuring compliance with university policies, and facilitating degree completion processes.
Higher Education
Responsibilities
Manage the registrar@marshall.edu inbox, serving as the primary contact for handling complex inquiries and resolving issues from students, faculty, and staff. Facilitate course registration, withdrawals, and schedule adjustments. Collaborate with Admissions, Student Financial Assistance, Office of the Bursar, College Dean’s Offices, Academic Affairs, Student Affairs and Buck Harless Student Athlete Program, to ensure efficient and student-centered solutions
Manage the Individual Course Withdrawal Dynamic Forms processing
Reviews, audits, and verifies academic records for prospective graduates using Degree Works, transcripts, and Banner to ensure accuracy and compliance with university requirements
Processes graduation holds, degree related record updates, and supports degree completion workflows
Manages student record updates including legal name changes, biographical corrections, Social Security updates, and maintenance of legacy pre Banner files
Enters and updates transfer credit, institutional credit, academic forgiveness adjustments, and program specific credit in Banner using established codes and procedures
Reviews and processes transient and study abroad applications by verifying academic standing, signatures, financial clearances, and eligibility criteria
Updates student registration records including post baccalaureate program codes, H Option designations, distance learner status, and approved course level changes
Provides specialized knowledge of Banner student systems, Degree Works functions, and registrar processes to internal and external stakeholders
Coordinates with academic units to process Military Science credit, ACT English credit, and graduate level adjustments for undergraduate use
Maintains data accuracy by recalculating GPAs, posting update messages, and ensuring compliance with institutional and FERPA standards
Supports enrollment verification processing, National Student Clearinghouse reporting, grade change entry, and other registrar operations
Participates in the resolution of duplicate student records (PIDMs) by consolidating data, communicating with university departments, and coordinating deactivation of incorrect records with IT
Researches, compiles, and prepares documentation, reports, and process related data for use by the Registrar’s Office
Provides guidance and expertise to students, faculty, and staff regarding registrar policies, forms, and procedural requirements
Performs other job related duties as assigned and complies with all university policies and standards
Qualification
Required
Bachelor's Degree in a related field
1 year+ office environment with responsibilities involving data entry, data management, or record processing
Preferred
3 years + office environment with responsibilities involving data entry, data management, or record processing
Benefits
Health Insurance – Marshall University offers health insurance through West Virginia Public Employees Insurance Agency (PEIA).
Educational/Tuition Benefits – Marshall University provides tuition benefits to regular employees (after probationary period) and their dependent children.
Retirement Plans – Marshall University offers retirement through Teachers Insurance and Annuity Association (TIAA).
Life Insurance – Basic term life insurance ($10,000) at no cost and may purchase optional life insurance coverage with pre-tax earnings.
Wellness Programs – PEIA provides various care management programs and the Pathways to Wellness program.
Company
Marshall University School of Pharmacy
At Marshall University School of Pharmacy, our mission is to prepare future pharmacists who can meet the unique healthcare needs of patients in the 21st century.
11-50 employees
H1B Sponsorship
Marshall University School of Pharmacy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
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Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (2)
2024 (1)
2022 (4)
2021 (3)
2020 (2)
Funding
Current Stage
Early StageCompany data provided by crunchbase