UST HealthProof · 21 hours ago
APM Engineer
United States
Full-time
Remote
Entry Level
$48K/yr - $72K/yr
1+ years expUST HealthProof is a company that transforms lives through technology. The APM Engineer provides operational support across various environments, focusing on database management, performance monitoring, and incident remediation.
Hospital & Health Care
Responsibilities
Execute manual deployments to QA & PROD; run command-line deploys; perform post-deployment validations
Patch servers across Dev/QA/Prod; handle emergency changes following ERM and change control
Manage CyberArk password changes, unlock/update credentials, and maintain secure access
Perform Kill SPID actions for REQ/INC; support flexclones & maintenance jobs
SQL Server & Oracle
Operations: credential updates, performance monitoring, and incident remediation
SSRS: Deploy RDL files; manage folders, datasources, subscriptions; assign permissions; retire templates
Qualification
Required
Experience: 1-3+ years in production support / environment operations across Dev/QA/Prod
Databases: Microsoft SQL Server (queries, SPIDs, performance tuning), Oracle basics
Reporting: SSRS (RDL deployments, subscriptions, permissions)
ETL: SSIS and Informatica (connections, XML imports, folder management)
Monitoring Tools: Datadog (monitors, dashboards, YAML configs), Precise (agents, health checks)
Schedulers: TIDAL job scheduling and variable updates
Access Management: CyberArk, CTU workflows
Service Management: ServiceNow (incident/request handling)
OS Agents: Windows & Linux/Unix agent installation and troubleshooting
Scripting: PowerShell, Bash; working knowledge of YAML/XML
Process Knowledge: Change management, ERM compliance, off-hours deployment handling
Operational Model: Ability to work in a 24×7 support construct with on-call rotation
Preferred
Performance tuning for SQL/ETL/reporting workloads
Experience reducing noise via trend analysis
Familiarity with healthcare claims ecosystem and GBD operational processes
Exposure to Atlas/GBD monitoring patterns and runbook-driven remediation
Strong analytical and troubleshooting skills
Clear written/verbal communication; ability to collaborate with app teams, DBAs, vendors
Process-driven mindset with attention to detail
Ownership and accountability for incident resolution and continuous improvement
Benefits
10 days of paid vacation per year
6 days of paid sick leave each year
10 paid holidays
Paid bereavement leave
Jury duty
Company’s 401(k) Retirement Plan with employer matching
Medical, dental, and vision insurance
Basic life insurance
Accidental death and disability insurance
Short- and long-term disability benefits
Voluntary short-term disability benefits
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Company
UST HealthProof
UST HealthProof offers risk adjustment, quality programs, and healthcare payer technology services. It is a sub-organization of UST.
501-1000 employees
H1B Sponsorship
UST HealthProof has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (71)
2024 (43)
2023 (31)
2022 (3)
Funding
Current Stage
Late StageTotal Funding
unknown2025-09-04Acquired
Leadership Team
Kevin Adams
Chief Executive Officer
Beth Maxwell
VP Product Delivery and Partnerships
Recent News
2025-12-06
Precedence Research
2025-11-21
2025-11-07
Company data provided by crunchbase