Siemens Healthineers · 12 hours ago
Regional Software Service Manager, LATAM
Seattle, WA
Full-time
Onsite
Senior Level
$158K/yr - $218K/yrSiemens Healthineers is a leader in medical technology that focuses on pioneering breakthroughs in healthcare. The Regional Software Service Manager will ensure the implementation of service operations strategies and policies, manage service quality, and act as a primary escalation contact for customers.
Health CareHealth DiagnosticsMedicalMedical Device
Responsibilities
Ensures implementation of and adherence to strategies, policies, processes and methods for service operations activities (technically and/or commercially), for assigned organizational unit
Implements defined superior policies and guidelines, and defines and ensures implementation of function specific processes, procedures, methods and/or tools
Ensures the delivery of services on an operational level with respect to process adherence, service quality, and profitability
Implements workforce development measures
Acts a primary escalation contact to customers and resolves issues with external and internal stakeholders
Supervises/conducts the negotiation of and adherence to Service Level Agreements
Supports in developing service leads
Ensures obeying regional laws and regulations
Manages organization unit(s) assigned, and leads and/or coordinates dedicated management and staff
Qualification
Required
Ensures implementation of and adherence to strategies, policies, processes and methods for service operations activities (technically and/or commercially), for assigned organizational unit
Implements defined superior policies and guidelines, and defines and ensures implementation of function specific processes, procedures, methods and/or tools
Ensures the delivery of services on an operational level with respect to process adherence, service quality, and profitability
Implements workforce development measures
Acts a primary escalation contact to customers and resolves issues with external and internal stakeholders
Supervises/conducts the negotiation of and adherence to Service Level Agreements
Supports in developing service leads
Ensures obeying regional laws and regulations
Manages organization unit(s) assigned, and leads and/or coordinates dedicated management and staff
Benefits
Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan
Life insurance
Long-term and short-term disability insurance
Paid parking/public transportation
Paid time off
Paid sick and safe time
Company
Siemens Healthineers
Siemens Healthineers is a healthcare technology company that provides diagnostic and therapeutic products and services. It is a sub-organization of Siemens.
Founded in 1847
10001+ employees
H1B Sponsorship
Siemens Healthineers has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (104)
2024 (70)
2023 (64)
2022 (89)
2021 (50)
2020 (86)
Funding
Current Stage
Public CompanyTotal Funding
$2.76BKey Investors
Ontario Together Fund
2021-05-25Grant· $2.5M
2021-03-25Post Ipo Equity· $2.76B
2018-03-16IPO
Leadership Team
Enno Nehrbass
SVP / Head of Strategy & Collaboration Mgmt Diagnostic Imaging
Sebastian Kronmueller
Vice President, Head of Strategy & Business Development - Laboratory Diagnostics
Recent News
2026-01-21
2026-01-20
Company data provided by crunchbase