One Way Safety · 2 days ago
Customer Service
La Grange, IL 60526
Full-time
Onsite
New Grad, Entry Level
$55K/yr - $55K/yrOne Way Safety is a leading safety products distributor dedicated to protecting workers across the Oil & Gas, Manufacturing, and Construction industries. They are looking for a detail-oriented professional to serve as a vital link between their products and customers, managing sales operations and ensuring data integrity.
Oil and GasProduct ManagementPublic Safety
Responsibilities
Order Management: Confirm pricing and acknowledge order entry within 2 hours of receipt
Data Integrity: Ensure 100% accuracy in ERP pricing, product codes, case counts, and stock transfers
Pricing Excellence: Manage customer-specific pricing programs, resolve discrepancies, and provide weekly updates to clients
Sales Growth: Proactively generate sales by promoting company products and identifying obsolete pricing for review
Cross-Functional Collaboration: Serve as the primary point of contact for sales reps, inventory, purchasing, and technical services to resolve issues
Qualification
Required
Proficiency in PC-based software and ERP systems; ability to quickly learn new digital tools
Ability to explain complex product differences and assess unique customer needs
A 'proactive' mindset—you don't wait for the phone to ring; you look for ways to help the customer
Strong organizational skills to handle dialer functionality and call campaigns
Preferred
College degree preferred (Associates or Bachelors). Relevant fields include Business, Marketing, Management, or Technical Information Systems
Prior business experience or customer service experience is preferred
Familiarity with collections regulations and pricing strategies
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Company
One Way Safety
One Way Safety specializes in safety products, PPE, gas detection, fall protection, FR apparel, respirators, safety apparel, and services.
Founded in 2014
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase