Oregon Health & Science University · 10 hours ago
OR and MSPU Scheduler (PAS Resource Specialist)
Oregon Health & Science University is seeking an OR and MSPU Scheduler (PAS Resource Specialist) to provide high quality customer service while scheduling and coordinating procedures within Perioperative Services. The role involves managing patient schedules, verifying eligibility for services, and supporting scheduling needs across various departments.
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Responsibilities
Responsible for scheduling of procedures, both anesthesia and non-anesthesia in multiple locations
Responsible for all the scheduling, rescheduling and canceling procedures
Schedules recovery into the Procedural Care Unit and arranges interpreters when necessary
Gathers and verifies patient demographic information
Arranges interpreters when necessary, and accommodates other special needs whenever possible
Mails information packets
Provides personal reminders to patients about upcoming procedures
Investigates scheduling errors, patient volume, flow, cancelled and rescheduled appointments
Support in the coordinating and scheduling ancillary services preceding and / or during surgical procedures
Maintains a service-based working knowledge of diagnostic and procedural coding
Confirms patient eligibility for health care coverage
Maintains current information on managed care insurance plans
Provides on the job training, orientation, guidance and coaching for new PAS personnel in the service area
Fills in as needed for any subordinate PAS position within the service areas
Responsible for scheduling in other MPSU locations outside primar (GI, Cardiac Cath Lab, EP, Interventional Radiology, MPSU) as needed for back up or overflow volume needs
Obtains managed care authorizations for procedures as needed
Manages complex referrals as needed
Covers the PAS or HUC role at the front desk locations of the procedure units as needed
Triages and documents accurately telephone calls from patients and staff including requests for case booking, complaints, general information inquiries, and urgent health care concerns
Delivers such information or requests promptly to the appropriate providers or their designees
Qualification
Required
One year of experience in a medical office setting, including high-volume direct patient contact, scheduling of appointments and may require experience obtaining managed care authorizations (dependent on position description)
One and a half years of work experience in a high volume direct public contact position and 6 months experience in a medical office setting
The candidate must have a thorough knowledge of PAS policies and procedures
Candidates will have demonstrated advanced PAS user skills as well as extensive knowledge of integrated care at OHSU
Basic computer skills including word processing
Windows applications, on-line scheduling, and a preference for data-base skills
Excellent verbal and written communications skills
Strong customer service orientation
Demonstrated effectiveness in confrontational customer interactions
Preferred
Preference given to candidates with knowledge of OHSU's PAS policies and procedures, with completed PAS training and core competencies, and with previous PAS experience
GI, CCL, IR or other procedural scheduling experience
OR or PSS Scheduling experience
Proficient with MS Office (including Outlook, Word, and Excel)
Excellent verbal and written communication skills
Strong customer service orientation
Experience with iQueue software system
Company
Oregon Health & Science University
OHSU is a health and research university provides patient care, research, education of the next generation of health care.
H1B Sponsorship
Oregon Health & Science University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (136)
2024 (132)
2023 (121)
2022 (132)
2021 (109)
2020 (103)
Funding
Current Stage
Late StageTotal Funding
$36.6MKey Investors
U.S. Small Business AdministrationNational Institute of Allergy and Infectious DiseasesHyundai Hope On Wheels
2024-09-25Grant
2022-11-21Grant· $4.7M
2022-09-27Grant· $0.3M
Leadership Team
Recent News
News-Medical.Net
2026-01-16
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