Aladdin Temp-Rite · 19 hours ago
Accounts Receivable Manager
Aladdin Temp-Rite is a leader in healthcare foodservice, designing and manufacturing meal-delivery systems for the healthcare industry. The Accounts Receivable Manager will oversee the accounts receivable function, ensuring accurate billing and collections while leading the A/R team to optimize cash flow and improve customer experience.
DeliveryHealth Care
Responsibilities
Leads, mentors, and develops the Accounts Receivable team, including billing, collections, and cash application functions
Sets department goals, performance standards, and KPIs aligned with company cash flow and financial objectives
Conducts performance evaluations, provides coaching, and manages performance improvement plans as needed
Oversees recruiting, hiring, onboarding, and training of A/R staff
Allocates workloads, establishes priorities, and ensures appropriate staffing levels to meet business demands
Oversees the full accounts receivable lifecycle, including invoicing, collections, cash application, credit management, and account reconciliations
Ensures invoices are generated accurately and timely in accordance with contractual terms and company policy
Reviews and approves credit limits, payment terms, and collection strategies based on customer risk profiles
Resolves escalated customer billing disputes and collection issues
Oversees write-offs, adjustments, and refund processing in accordance with approval authority and policy
Develops and enforces credit and collection policies to minimize bad debt while maintaining positive customer relationships
Monitors accounts receivable aging, delinquency trends, and customer payment behavior
Partners with Sales and Customer Service to resolve payment issues and prevent recurring disputes
Identifies opportunities to accelerate cash collections and improve Days Sales Outstanding (DSO)
Establishes and maintains strong internal controls to ensure compliance with GAAP, company policies, and applicable regulations
Ensures compliance with legal and regulatory requirements related to billing and collections practices
Supports internal and external audits by preparing documentation, responding to inquiries, and addressing findings
Oversees accurate customer master data maintenance and documentation
Prepares and analyzes A/R reports, including aging, DSO, cash forecasts, and collection effectiveness metrics
Provides regular reporting and insights to Finance leadership on A/R performance and risks
Leads process improvement initiatives, including automation and system enhancements, to improve efficiency and accuracy
Develops and documents A/R policies, procedures, and standard operating practices
Collaborates with Accounting to support month-end and year-end close activities and revenue reconciliation
Partners with Sales, Legal, and Finance on contract reviews, billing terms, and dispute resolution
Acts as a key point of contact for escalated customer and internal stakeholder issues related to accounts receivable
Qualification
Required
Strong leadership, people management, and team development skills
Excellent verbal and written communication skills, including negotiation and conflict resolution
Advanced analytical and problem-solving abilities
Proficiency in Microsoft Excel and experience with ERP and A/R systems
Thorough understanding of accounts receivable processes, credit management, and collections practices
Knowledge of applicable laws and regulations governing billing and collections
High attention to detail with the ability to manage multiple priorities and deadlines
Professional judgment and discretion in handling sensitive financial matters
Bachelor's degree in Accounting, Finance, Business Administration, or a related field required (or equivalent experience)
Minimum of 5 years of progressive accounts receivable experience, including 2 years in a supervisory or managerial role
Preferred
Experience managing A/R in a mid-to-large corporate or commercial environment preferred
ERP system experience strongly preferred