National Church Residences · 3 hours ago
front desk clerk
Columbus, OH
Part-time
Onsite
Entry Level
1+ years expNational Church Residences is a supportive housing organization, and they are seeking a Front Desk Clerk to ensure the safety and security of the building and its residents. The role involves monitoring lobby traffic, managing rental payments, and maintaining communication with residents and staff.
Elder CareHealth CareNursing and Residential Care
Responsibilities
Monitor traffic through lobby and ensures all guests check in and out, showing proper identification and follow building rules
Accept and account for rental payments
Be alert at all times and log in any occurrence during shift
Follow all procedures in desk manual
Sort and distribute mail in a timely manner
Conduct periodic inspections of common areas of the building
Report any hazardous conditions or emergency situations to management, follow safety precautions, and log in book
Must obtain coverage for vacation and sick time by contacting other desk staff to ensure shifts are covered adequately. Responsible for desk coverage until replacement arrives
Attend all required meetings and court appearances
Contact assistant manager directly a minimum of four hours prior to shift if you are unable to report to work
Maintain neat and clean appearance of lobby. (Business casual attire)
Keep maintenance work order requests in maintenance system and report emergency requests to Maintenance Department
Must report to work in a timely manner. This position requires travel and coverage for and between multiple buildings. Must have adequate transportation to work any shift at any location in the on-call, sick, vacation coverage
At no time will this position cover more than 2 consecutive shifts within a 24 hour period
Must be able to communicate effectively with residents and staff members
"Time Away From Work" requests must be submitted two weeks prior to the time off request and authorized by your direct supervisor in accordance with all other NCR HR policies
Will not become personally involved with residents or direct staff in or outside of the work place, (i.e. physically, emotionally, financially, etc.) A single violation is grounds for immediate termination of employment
Qualification
Required
Must have at least 1 year of current work
High School Degree or GED
Must be able to communicate effectively with residents and staff members
Must report to work in a timely manner
Must obtain coverage for vacation and sick time by contacting other desk staff to ensure shifts are covered adequately
Must be skilled in conflict mediation and negotiation
Ability to work in a team environment
Ability to act in a professional manner
Understanding of low income and homeless individuals and their specific needs
Knowledge about crisis prevention, intervention and resolution techniques and ability to match such techniques to particular circumstances and individuals
Acknowledges and agrees to a straight 8 hour shift with access to kitchen and restroom facilities
Preferred
Excellent customer service, multi-task and detail oriented, and ability to follow directions and all procedures in front desk manual
Ability to communicate effectively both orally and in writing
Basic math and analytic skills
Strong organizational skills
Company
National Church Residences
National Church Residences provides an array of housing & health care services for seniors with a focus on enabling them to remain at home.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$4.5MKey Investors
Community Development Financial Institutions Fund
2024-10-23Grant· $4.5M
Leadership Team
Susan DiMickele
President & CEO
Tom Slemmer
Retired CEO
Recent News
2025-07-02
Seattle TechFlash
2025-06-02
Columbus Business First
2025-03-04
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