Northrim Bank, Member FDIC · 16 hours ago
Operations Specialist - Electronic Banking - Northrim Building
Anchorage, AK
Full-time
Onsite
Mid Level
$29.91/hr - $29.91/hr
4+ years expNorthrim Bank is dedicated to being Alaska’s premier bank and employer of choice. They are seeking an Operations Specialist to support high-impact transactions in their Electronic Banking Operations Division, ensuring accurate, secure, and efficient electronic operations.
CommunitiesFinancial ServicesVenture Capital
Responsibilities
Reviewing and processing high-risk ACH, wire, and Positive Pay transactions
Monitoring fraud alerts and partnering with Security to mitigate risk and protect customers
Serving as an escalation point for out-of-balance GLs and complex electronic banking issues
Pulling reports, reviewing data, and requesting extracts that drive business decisions
Performing daily ACH and wire processing, ensuring all deadlines and regulatory guidelines are met
Acting as Tier-2 support and providing training and guidance to Tier-1 Electronic Banking teams
Participating in system testing for product updates, quarterly releases, and new services
Responding to escalated customer feedback and ensuring resolutions exceed expectations
Providing advanced technical support for electronic banking channels, software, and devices
Staying current on banking products, systems, regulations, and vendor updates
Qualification
Required
High School Diploma or equivalent
4+ years of financial institution experience, including 2+ years in electronic banking
Certifications, related education, or relevant military experience may substitute for some requirements
Demonstrated growth and increasing responsibility preferred
Expert knowledge of banking products and electronic services
Strong understanding of ACH, wire, fraud monitoring, and compliance requirements
Exceptional written and verbal communication skills
Sharp analytical thinking with a strong eye for detail
Ability to juggle multiple priorities in a fast-paced environment
Confidence making decisions, solving problems, and training others
A customer-first mindset with a passion for 'one-touch' resolution
Intermediate proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Familiarity with Windows, Mac, Android, and iOS systems
Comfortable navigating multiple browsers and banking platforms
Ability to troubleshoot software, systems, and electronic banking tools
Preferred
Demonstrated growth and increasing responsibility
Benefits
Medical, Dental and Vision insurance, including FSA (Flex Spending Account)
Paid Time Off to include select paid holidays
Retirement Benefits with generous 401K match
Paid Parental Leave
Education Assistance
Employee Assistance Program
Employee Wellness Program
Company
Northrim Bank, Member FDIC
Northrim Bank is a full-service community bank headquartered in Alaska.
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$60M2025-11-26Post Ipo Debt· $60M
2020-12-30IPO
Leadership Team
Jed Ballard
EVP, CFO
Jason Criqui
Chief Lending Officer
Recent News
2025-12-05
Northrim BanCorp Inc
2025-11-27
Company data provided by crunchbase