TriCom Technical Services · 18 hours ago
Microsoft Dynamics Consultant
TriCom Technical Services is seeking a Microsoft Dynamics Consultant to finalize their Microsoft Dynamics 365 CRM implementation, focusing on advanced configurations and user adoption. This role will guide project direction while designing innovative CRM solutions in collaboration with the Information Technology Group.
Responsibilities
Configure and optimize advanced Dynamics 365 features and modules
Design, build, and implement solutions to improve user experience and document processes for adoption
Configure entities, forms, views, dashboards, business rules, workflows, and automations
Integrate Dynamics 365 with various data systems and applications using APIs/connectors
Build advanced, branded, export-friendly reports and cross-entity reporting capabilities
Qualification
Required
Minimum 7 years of technical experience with Microsoft Dynamics 365 CRM
Advanced proficiency in building complex business process flows in Dynamics 365
Advanced proficiency in Power Apps (Canvas and Model-Driven Apps) and Platform including Power BI and Power Automate
JavaScript development skills in Dynamics customization
Experience with Dataverse queries/FetchXML and solution layering strategies
Preferred
Experience configuring API integrations with Drupal, Hivebrite, Docebo, CVENT, or similar systems
Proven success in developing future state process maps and CRM solution blueprints
Strong ability to communicate with both technical partners and end users
Experience evaluating business processes and translating organizational needs into effective Dynamics 365 solutions
Benefits
Medical/Dental Benefits
Paid time off
Paid Holidays
401(k) (with immediately-vested company match)