Investigations Specialist jobs in United States
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JPMorganChase · 11 hours ago

Investigations Specialist

JPMorgan Chase is one of the oldest financial institutions, offering innovative financial solutions globally. As an Investigative Specialist within the Global Security Team, you will be responsible for reviewing account activity and documenting findings to safeguard the institution against risks and fraudulent activities.

Asset ManagementBankingFinancial Services
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Conduct thorough reviews of account activities to detect and assess potential risk factors. Utilize advanced data analysis techniques to identify unusual or suspicious activities that may indicate fraudulent behavior or other risks
Gather and compile comprehensive supporting documentation for each case. Accurately record all findings and observations in the Case Management System, ensuring that each case is well-documented for further investigation and resolution
Adhere strictly to banking regulations, internal policies, and procedures. Ensure that all tasks are completed within established timelines to maintain compliance and operational efficiency
Stay informed about the latest developments in banking operations, policies, and emerging fraud trends. Leverage this knowledge to facilitate effective fraud investigations and implement risk mitigation strategies
Participate in ongoing training and development opportunities to enhance your skills and knowledge in fraud detection and risk management. Contribute to the continuous improvement of processes and procedures to strengthen our institution's defenses against fraud

Qualification

Fraud detection experienceAnalytical skillsCase Management SystemBilingual (English/Spanish)Attention to detailProfessional attitudeCustomer service experiencePC skillsDecision makingCommunication skills

Required

2+ years of relevant experience
Strong decision making, sound judgment & analytical skills
Ability to develop effective working relationships internally, with other financial institutions and with law enforcement
Attention to detail, able to ask probing questions and tactfully address discrepancies
Ability to work in a fast-paced environment, maintaining adherence to strict deadlines and timelines
Intermediate PC skills & keyboard/typing
Excellent verbal and written communication skills
Professional attitude
Prior customer service experience
Continuing education in Business / Communications / Criminal Justice

Preferred

Bilingual (English/Spanish) beneficial
Prior Fraud prevention or detection experience a plus

Benefits

Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching

Company

JPMorganChase

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With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.

H1B Sponsorship

JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)

Funding

Current Stage
Public Company
Total Funding
unknown
1998-02-01IPO

Leadership Team

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Allison Beer
CEO of Card Services and Connected Commerce
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Dan Mendelson
CEO, Morgan Health
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Company data provided by crunchbase