Echelon Supply and Service · 17 hours ago
Customer Service Representative - Inside Sales
Pineville, NC, US
Full-time
Onsite
Mid Level
$25/hr - $27/hr
3+ years expEchelon Supply and Service is a leading provider of premium industrial and hydraulic hose solutions for commercial and defense markets across North America. They are seeking a Customer Service Representative to assist the outside sales team, service existing customers, and drive sales through effective marketing strategies.
CommercialService IndustryWholesale
Responsibilities
Assist the outside sales team in helping achieve monthly, quarterly, and annual sales & financial goals established by the Regional Sales Manager
Help to service an existing customer base with questions and concerns while continuing to expand current sales orders and requests
Drive sales of current products by creating and implementing marketing/business strategies while utilizing current market trends with both inside and outside sales teams
Make scheduled sales calls to determine active, inactive and prospective accounts during down time
Developing and maintaining positive relationships with all established accounts
Use of CRM system and marketing platforms to track calls and activities performed
Qualification
Required
3+ years of customer service experience required, and the ability to meet & exceed target goals
Proficiency with Microsoft Office products
Highly organized, with the ability to work independently
Ability to thrive in a fast-paced environment
Ability to multi-task, and prioritize multiple projects simultaneously
Preferred
BA in Business, or another related field preferred, but not required
Experience working in the industrial or manufacturing industry preferred
Company
Echelon Supply and Service
Echelon Supply and Service is a supplier of industrial and hydraulic hoses, fittings, and accessories for commercial business sectors.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Mike Braucher
Chief Commercial Officer
Recent News
Central New York Business Journal
2025-02-08
Company data provided by crunchbase