Southern Orthodontic Partners · 5 hours ago
Practice Manager
Milford, OH
Full-time
Onsite
Entry, Mid Level
$75K/yr - $90K/yr
1+ years expSouthern Orthodontic Partners is seeking a Practice Manager to collaborate with the Director of Operations in making operational decisions for the partner practice. This role is essential for maintaining office organization, managing team member accountability, and ensuring excellent patient service and care.
Health CareHospital
Responsibilities
Own and drive practice culture as a Leader to influence Team Member motivation (Mission, Vision, Values)
Maintain the organization of the office (protocols, calendars, e-mails, agendas, etc.)
Perform as a first line Treatment Coordinator, Scheduling Coordinator, or Financial Coordinator when needed
Assist in Marketing collaboration, organization, and execution
Manage and own bonus tracking and practice and team member KPIs
Assist with Doctor Schedule Templating and Team Member scheduling
Manage Team Member Payroll (Timesheet edits, bonuses, reimbursements, etc.)
Manage Team Member Accountability collaborating with Human Resources (connection, discipline, time off, attendance, etc.)
Manage Team Member hiring, termination, reviews, goal setting, recruiting with Director of Ops
Track all licensure and certification updates
Manage communications with Vendors/Third Parties (statement/invoice correspondence, oversee inventory control)
Ensure compliance with payer and reimbursement policies
Manage invoice payment/receipt with CTS collaboration
Deliver excellent patient service and care (concerns, reviews, etc.)
Own training new Team Members and development/implementation of training manuals/plans
Conduct Audits (patient charts, in/out-bound calls/texts/emails, A/R, team trackers, etc.)
Qualification
Required
Strong interpersonal and communication skills to effectively communicate with the team, patients, and Doctor
Excellent leadership, motivation, team building, and training skills
Ability to understand and analyze P&L and financial statements
In-depth knowledge of orthodontic best practices and standards
Ability to problem-solve and retain talented team members through continued relationship building
Preferred
1-2 years of orthodontic or dental practice management experience
Benefits
Competitive benefits package including PTO, health/vision/dental insurance, and company paid STD/LTD
Robust 401k plan, including a company match up to 4%
Company
Southern Orthodontic Partners
Southern Orthodontic Partners offers strategic, operational, and administrative support to orthodontic professionals.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Emily Leonard
Chief People Officer
J
John Nelson
Chif Executive Officer
Recent News
2025-10-21
2024-02-01
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