SPS Commerce · 11 hours ago
Consultant I
SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. They are seeking a Consultant I to join their Customer Success Team, where the role involves supporting customers using SPS Commerce’s Fulfillment product and acting as a trusted guide to simplify complex processes. The Consultant will also collaborate across teams to improve workflows and enhance team performance.
Information ServicesInformation TechnologySaaSSoftware
Responsibilities
Install, upgrade, test, and configure systems to complete customer-facing implementation projects related to SPS Commerce’s Fulfillment product
Consult with clients to analyze their operational needs and understand business objectives, ensuring clarity at every stage
Serve as a trusted guide for customers, simplifying processes and empowering them during implementation projects
Inform customers and stakeholders of project progress, track implementation steps, and ensure deadlines are met
Research, diagnose, resolve, and follow up on customer issues related to change events, managing escalated events as needed
Collaborate across teams to streamline processes, improve workflows, and develop standardized solutions that enhance team performance
Proactively identify opportunities to improve team efficiencies and reduce complexity in day-to-day operations
Cultivate curiosity by exploring innovative solutions and fostering best practices within the team
Qualification
Required
Bachelor's Degree with 2 years of related experience, an advanced degree without experience, or equivalent experience
Advanced knowledge of SPS Commerce's Fulfillment product
Excellent communication, analytical, problem-solving, and troubleshooting skills
Strong organizational skills with the ability to manage multiple customer-facing projects concurrently
Ability to apply, test, and reconfigure data rules to achieve desired results
Benefits
Comprehensive benefits package designed to support employees’ health, well-being, and financial security
Company
SPS Commerce
SPS Commerce is a provider of cloud-based supply chain management services.
H1B Sponsorship
SPS Commerce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (2)
2023 (4)
2022 (5)
2021 (3)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
$50.5MKey Investors
Anson FundsRC CapitalCID Equity Partners
2025-12-09Post Ipo Equity
2010-04-22IPO
2007-05-09Series Unknown· $7.5M
Leadership Team
Recent News
Digital Commerce 360
2026-01-11
Company data provided by crunchbase