Speaker Management Coordinator jobs in United States
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Veeva Systems · 8 hours ago

Speaker Management Coordinator

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. The Speaker Management Coordinator will coordinate all life cycles of the contracting process, ensuring compliance with company policies and legal requirements while managing speaker data and communication with stakeholders.

BiotechnologyCRMEnterprise SoftwareSoftware

Responsibilities

Manage speaker data within VDE's proprietary events management platform, ensuring accuracy and confidentiality for customer accounts
Generate and analyze daily speaker reports to track tasks and update information efficiently
Serve as a primary point of contact, providing daily updates to customer teams and relevant stakeholders
Communicate directly with speakers regarding their contract status and facilitate the collection of any outstanding information
Provide status updates and manage follow-ups with internal account stakeholders for missing speaker details
Oversee the speaker nomination and contracting process, including generation, redlining, and amendments
Interpret and execute legal contracts accurately on behalf of stakeholders
Strictly adhere to performance metrics, Standard Operating Procedures (SOPs), and compliance guidelines specific to each customer
Maintain current knowledge of relevant regulations (e.g., OIG, PhRMA Code)
Ensure adherence to all company policies, including confidentiality, sensitive communication, and intellectual property
Effectively manage a high volume of tasks while maintaining prompt responses to emails and chats
Organize and maintain customer email inboxes to ensure timely and appropriate communication

Qualification

Contract ManagementData ManagementCustomer ServiceMicrosoft ExcelCommunication SkillsBasic Math ProficiencyOrganizational SkillsProblem-Solving SkillsTeamworkAttention to Detail

Required

Strong organizational skills with great attention to detail
Capability to switch tasks often, and multiple customers simultaneously
Strong interpersonal, verbal, and written skills both internally and externally, with the ability to effectively engage with the customer
Skilled in Customer Service, and the ability to solve problems while ensuring customer satisfaction is met
Familiar with health sciences and regulated environments a benefit
Ability to work independently, with competent decision-making skills, and successfully manage multiple priorities in a fast-paced environment
Strong working knowledge of Gmail and Microsoft Office Product Suite, with the skill to work primarily in Microsoft Excel, Smart Sheets, and SignNow
Positive attitude at all times and the ability to work with a team and maintain a 'Whatever it Takes' attitude
Ability to boost team morale
Ability to take constructive feedback and adjust in order to progress forward
Ability to take on additional ad hoc tasks as needed to support the team without complaint
Ability to work flexible schedules and/or extended hours to meet clients' business needs
Ability to maintain productivity while performing repetitive contracting tasks every day
Basic Math and Spelling proficiency
Ability to work and thrive in a team atmosphere

Preferred

High School diploma or GED required. A college degree preferred or equivalent experience
Experience working at a pharmaceutical/biotech or third-party agency a plus
Great for individuals with a Sales, Hospitality, or Customer Service background
Must be a go-getter and very personable while having patience with the process
Possess strong analytical and problem-solving skills

Benefits

Medical, dental, vision, and basic life insurance
Flexible PTO and company paid holidays
Retirement programs
1% charitable giving program

Company

Veeva Systems

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Veeva Systems Inc. is a leader in cloud-based software for the global life sciences industry.

Funding

Current Stage
Public Company
Total Funding
$7M
Key Investors
Emergence Capital
2013-10-16IPO
2008-06-05Series Unknown· $4M
2007-02-06Angel· $3M

Leadership Team

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Peter Gassner
Founder and CEO
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Mitch Wallace
Retired - Co-Founder and VP Operations
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Company data provided by crunchbase