Factory · 11 hours ago
Forward Deployed Engineer
San Francisco, CA
Full-time
Onsite
Entry, Mid Level
2+ years expFactory is on the cutting edge of software development, creating and deploying AI solutions to enhance engineering workflows. They are seeking a Forward Deployed Engineer to lead customer implementations, optimize integration, and ensure seamless experiences with their technology.
Artificial Intelligence (AI)Developer ToolsSoftware Engineering
Responsibilities
Lead end-to-end implementation and integration of Factory’s platform into customer engineering environments, directly partnering with customer teams to design robust, optimized workflows and build successful, long-term partnerships
Act as the CEO's primary technical lead on customer engagements, frequently traveling on-site to champion rapid product adoption, solve complex engineering challenges, and reduce customer time-to-value
Lead special engineering projects that expand Factory’s product capabilities, directly influencing the product roadmap and ensuring alignment with customer needs
Respond rapidly to customer needs, which may include integrating with new systems, troubleshooting and fixing critical issues in diverse codebases, or innovating on the fly to leverage Factory in novel ways that solve customers' specific problems
Deeply understand our customers’ use cases and develop the tooling and documentation necessary to support their growth at scale
Work closely with Product, Engineering, Sales and Operations, acting as a bridge between our customers and our internal teams, translating customer feedback into actionable product improvements and collaborating closely with internal teams to implement these enhancements swiftly and efficiently
Continuously learn and stay updated on the latest in software development practices, tools, and technologies to ensure Factory remains at the forefront of automation and AI in engineering
Qualification
Required
2-3 years of experience, preferably with a background in companies known for their innovation in AI and software engineering, such as Palantir, OpenAI, Hugging Face, Applied Intuition, and Glean
Demonstrable capability to quickly grasp new technologies, programming languages, and software development practices
Proficiency across a broad tech stack is highly valued, as is the ability to make code changes across various parts of the Factory codebase
Strong problem-solving abilities, including quickly diagnosing, debugging, and resolving technical challenges in customer-facing roles
Excellent communication and interpersonal skills, with proven experience building positive relationships and effectively collaborating with technical and non-technical stakeholders
A hunger for learning and a drive to continuously improve, both in terms of personal skills and the product's value to customers
Must be motivated, proactive, and capable of thriving in a fast-paced, evolving startup environment
The team goes into the office 5 days a week in San Francisco (walking distance to Caltrain)
Company
Factory
Factory provides AI software agents automating complex development tasks and workflows.
51-200 employees
H1B Sponsorship
Factory has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2022 (1)
2021 (1)
2020 (3)
Funding
Current Stage
Growth StageTotal Funding
$70MKey Investors
New Enterprise AssociatesSequoia Capital
2025-09-25Series B· $50M
2024-06-18Series A· $15M
2023-11-02Seed· $5M
Leadership Team
Eno Reyes
Founder, CTO
Recent News
2025-12-02
News Powered by Cision
2025-12-02
Company data provided by crunchbase