Ladder · 18 hours ago
Business Operations Manager
United States
Full-time
Remote
Mid, Senior Level
$122K/yr - $171K/yr
3+ years expLadder33 is focused on transforming the life insurance industry with innovative technology and real-time underwriting. They are seeking a Business Operations Manager to lead strategic planning, enhance performance management, and support cross-functional initiatives within the company.
Financial ServicesFinTechInsuranceInsurTechLife Insurance
No H1B
Responsibilities
Lead or program manage multiple strategic initiatives at any given point. Some examples include: drafting business cases for a new product idea, evaluating the impact of a new partnership,, or strategizing to drive further monetization
Drive business reporting to leadership across Ladder: you will be a hub for business data and communication, and act as the primary point of contact for sales, forecasting, and other business data. When we over- or underperform in a given week, you’ll know why
Assist with strategic planning: You will identify opportunities to influence, support, and execute on our strategy. You will assist with the quarterly and annual planning processes
Prioritize and size initiatives: evaluate impact, resource requirements, and implementation timelines of initiatives
Collaborate and coordinate cross-functionally: you will need to navigate across Ladder’s functions, and gather and analyze data from multiple sources to inform decision-making at all levels
Build efficient processes and implement new systems: you will spot the highest priority business initiatives and improvement areas, and devise new processes or implement new systems to bring those to life
Qualification
Required
Start-up mentality. Desire to roll-up your sleeves, and problem-solve
BA / BS degree or equivalent practical experience
3-5+ years of experience in a business strategy role (Operations at a technology company, management consulting, investment banking, etc.)
Demonstrated ability to lead complex projects end to end
Outstanding executive-level verbal and written communication skills
Passion for solving complex problems, and building scalable processes
Uncanny ability to embrace ambiguity and see around the corners
Impeccable attention to detail, follow-through, and resourcefulness
Experience working with large datasets and using practical statistical analyses
Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision
Comfort working in a high growth, constantly changing environment
Benefits
Excellent medical, dental, and vision coverage | We offer competitive healthcare and dental plans for you and your family.
Flexible paid time off | Take the time that you need to rest and recharge, including our week-long winter holiday closure.
Stock options | We offer competitive stock option packages to participate in the success of building Ladder.
A rewarding 401k match program | We'll match up to 4% of your contributions as you save for your retirement goals.
Commuter benefits | When you work from the office, you will receive pre-tax benefits for your commute and free parking.
A stocked, beautiful new office | Located in downtown Palo Alto, our office was specifically designed to accommodate all working styles. We've invested in technology to support our hybrid team, plus we provide office snacks and catered lunches so that team members can work well and have fun together.
Paid parental leave | We think it's crucial that new parents have time to adjust to their new lives without worrying about work, so we provide all parents inclusive of birthing, adoption, or fostering ten weeks of paid baby bonding.
Work-from-home flexibility and support | We recognize that everyone's homelife is different and support remote and hybrid work. Upon joining, we provide a one-time $500 remote office stipend for all team members and then a monthly $150 stipend to cover WFH costs such as the internet.
Fun company-wide events | Whether we work locally or remotely, we genuinely enjoy spending time together. That’s why we plan fun virtual and in-person events to let loose and laugh.
Company
Ladder
Ladder is a digital life insurance company that offers flexible term coverage in minutes saving policyholders up to 40%.
51-200 employees
Funding
Current Stage
Late StageTotal Funding
$194MKey Investors
Brewer Lane VenturesCanaan PartnersLightspeed Venture Partners
2021-10-04Series D· $100M
2020-02-21Series C· $37.5M
2018-05-15Series B· $10M
Leadership Team
Jeff Merkel
Chief Revenue Officer & Co-Founder
Steve Geiser
Chief Financial Officer
Recent News
FinTech Global
2025-12-23
The New Stack
2025-11-30
Techlusive India
2025-11-21
Company data provided by crunchbase