Gila River Resorts & Casinos · 15 hours ago
Food Server (Internal Only)(Ling & Louie's)(Part-Time)
Chandler, Arizona, United States
Full-time, Part-time
Onsite
New Grad, Entry Level
$7.50/hr - $7.50/hrGila River Resorts & Casinos is seeking a Food Server to provide ultimate hospitality for guests in a casino environment. The role involves promoting excellent guest service experiences, answering menu questions, and maintaining knowledge of food and beverage offerings.
CasinoHotel
Responsibilities
Promotes and provides excellent guest service experiences to both internal and external guests
Answers menu or beverage questions posed by guests
Maintains knowledge of the dining or beverage menu and any special items being offered
Observes guests and anticipates needs and completes all steps of service as assigned
Builds and maintains knowledge of food and beverage offerings or beverage offerings to ensure all questions answered appropriate and accurately
Maintains a dependable work attendance record with extremely infrequent absences and/or lateness
Performs other special projects and duties as assigned
Qualification
Required
Promotes and provides excellent guest service experiences to both internal and external guests
Answers menu or beverage questions posed by guests
Maintains knowledge of the dining or beverage menu and any special items being offered
Observes guests and anticipates needs and completes all steps of service as assigned
Builds and maintains knowledge of food and beverage offerings or beverage offerings to ensure all questions answered appropriate and accurately
Maintains a dependable work attendance record with extremely infrequent absences and/or lateness
Performs other special projects and duties as assigned
Must acquire and maintain a valid Gila River Environmental Health Food Handlers Card, Alcohol Awareness Certification, Blood-Borne Pathogens (BBP) and other required compliance trainings
Ability to perform the GILA WAY which is as follows; Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest
Must possess excellent guest service skills, strong telephone etiquette, and be a self-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision
Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members
Strong interpersonal and communication skills, both written and oral
This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities
Preferred
High School Diploma or equivalent preferred
Experience working in a fast-paced, high volume bar, restaurant or nightclub is preferred
In-depth wine and alcohol knowledge preferred
Company
Gila River Resorts & Casinos
With award-winning entertainment, hospitality and other amenities located across the Valley of the Sun, Gila River Resorts & Casinos is your premier destination for memorable experiences.
Founded in 1994
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Kenneth Manuel
CEO
Recent News
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