Harvard University · 5 hours ago
Senior Business Systems Analyst
Cambridge, MA
Full-time
Onsite
Mid, Senior Level
3+ years expHarvard University is a vibrant community dedicated to advancing its world-changing mission through innovation and collaboration. The Senior Business Systems Analyst will support the delivery of university-wide systems focused on research administration and compliance, working closely with the user community and technical partners to enhance and maintain the Grants Management Applications Suite.
EducationHigher EducationUniversities
No H1B
Responsibilities
Facilitate communication with end-users, convert complex business requirements into technical specifications, participate in the software development lifecycle, and ensure seamless solution delivery aligned with the organization's strategic objectives
Evaluate and integrate new technologies, frameworks, and methodologies to keep Harvard's systems current and competitive
Draft systems specifications and designs detailing the logic, configuration, and security requirements to be implemented, and perform corresponding configuration steps
Meet with business partners to understand and document system needs, identify workflows, and propose solutions
Identify change management requirements, assist in the development of training materials, end user communications, and marketing materials
Design, develop, and test Harvard-specific software customizations and reports, and develop, and test Harvard-specific software customizations and reports
Conduct gap analysis and testing GMAS changes
Develop application enhancements and test plans and test system functionality to ensure new products, enhancements, bug fixes, and patches have correctly identified problems without introducing regression issues
Log, track, and follow bugs through the development life cycle
Manual and automated testing
Create presentations and present at user group and stakeholder meetings. Assist in planning and conducting user group meetings
Coordinate User Acceptance Testing (UAT) including developing test plans, coordinating user participation, and follow up on bugs or issues raised during UAT
Lead and participate in daily operational support of applications, including help desk inquiry response, guidance material updates and user consultation/assistance
Serve as a resource to senior management, product managers, and business systems analysts on areas of product and/or business expertise
Collaborate with business systems analysts, product managers, and vendor partners for production and reporting support for enterprise applications, including in-depth analysis, troubleshooting, researching and recommending resolution options to ensure systems remain operational and data integrity is upheld within applications
Qualification
Required
Minimum of five years' post-secondary education or relevant work experience
Preferred
3+ years of experience in business analysis and/or software development
Strong problem solving, organizational, analytical, data analysis, interpersonal, and facilitation skills, and written and verbal communication skills
Knowledge of research administration and research compliance business areas (example: conflict of interest, IRB/human subjects, etc.)
Ability to synthesize business issues into technical solutions
Excellent relationship building skills, especially customer service skills and service mindset approach
Must understand basic fundamentals of iterative development, software development processes and procedures; understand incremental delivery and the value of metrics
Experience developing and executing tests including regression tests
Advanced desktop application skills including Excel, Word, MS Project, Access, PowerPoint, and Visio
Proven ability to quickly assimilate to new technology and/or applications required
Familiarity with Huron Research Suite and/or proprietary tools and Atlassian tools (JIRA, Confluence) are a plus, and SQL and/or other data analysis tools and HTML and CSS are preferred
Hands-on experience with ERP, research administration systems, or student information systems preferred
Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred
Benefits
Generous paid time off including parental leave
Medical, dental, and vision health insurance coverage starting on day one
Retirement plans with university contributions
Wellbeing and mental health resources
Support for families and caregivers
Professional development opportunities including tuition assistance and reimbursement
Commuter benefits, discounts and campus perks
Company
Harvard University
Harvard University is a private research university and a member of the Ivy League.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$136.43MKey Investors
National Endowment for the Humanities (NEH)Alfred P. Sloan FoundationMassachusetts Clean Energy Center
2023-01-10Grant· $0.35M
2022-01-01Grant· $1.5M
2021-08-24Grant· $0.07M
Leadership Team
Anne Margulies
CIO
Christopher Petty
Director Of Business Development
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