AT&T · 11 hours ago
Senior UX Design
Plano, TX
Full-time
Onsite
Senior Level
$160K/yr - $196K/yr
5+ years expAT&T is a leading telecommunications company seeking a Senior UX Design professional. The role involves creating UX concepts, conducting research, and collaborating with interdisciplinary teams to enhance user experience in the CRM business context.
CollaborationCommunications InfrastructureMobileService IndustryTelecommunicationsWireless
Responsibilities
Work on the creation of UX concepts, including the definition of customer needs, task analysis, personas, storyboards, customer/employee journeys, user flows, business value modeling, information architecture, wireframes and validating it through usability testing
Consolidate and communicate research findings, conceptual ideas, detailed design, and design rationale verbally and visually in an engaging and appealing way
Work on prototyping methods, ranging from paper sketching to digital prototyping, and In-App Prototyping
Document interaction specifications and work closely with development teams to ensure design specifications are implemented
Participate as a contributor with an interdisciplinary team that includes other designers, business analysts, business product owners, technical and functional architects, quality assurance, and software developers
Design related disciplines in the CRM business context
Drive and apply user/customer-centered design processes and workshops while working collaboratively with customers, along with cross-functional teams
Use design and prototyping tools, such as Adobe Creative Suite, Sketch, Axure, InVision, Marvel, Proto.io, and Figma
Understand customer's processes and connect user/customer insights with the functional capabilities of the Salesforce CRM platform
Qualification
Required
Requires a Bachelors degree, or foreign equivalent degree, in Computer Science or Computer Information Technology
5 years of progressive, post-baccalaureate experience in the job offered, or 5 years of progressive, post-baccalaureate experience in a related occupation designing related disciplines in the CRM business context
Driving and applying user/customer-centered design processes and workshops while working collaboratively with customers, along with cross-functional teams
Using design and prototyping tools, such as Adobe Creative Suite, Sketch, Axure, InVision, Marvel, Proto.io, and Figma
Understanding customer's processes and connect user/customer insights with the functional capabilities of the Salesforce CRM platform
Benefits
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Company
AT&T
AT&T is a telecommunications company that provides wireless communications, internet and digital television services.
10001+ employees
H1B Sponsorship
AT&T has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (575)
2024 (586)
2023 (282)
2022 (450)
2021 (271)
2020 (162)
Funding
Current Stage
Public CompanyTotal Funding
$5.04BKey Investors
National Telecommunications and Information Administration
2025-09-19Post Ipo Debt· $5B
2024-02-12Grant· $42.3M
2023-01-19Grant· $2.2M
Leadership Team
Jeremy Legg
Chief Technology Officer
Pascal Desroches
Senior Executive Vice President and Chief Financial Officer
Recent News
2026-01-22
legacy.thefly.com
2026-01-22
Company data provided by crunchbase