Volkswagen Group Regional After Sales Singapore · 18 hours ago
Commercial Account Manager
United States
Full-time
Onsite
Mid, Senior Level
$92K/yr - $212K/yr
7+ years expElectrify America is committed to revolutionizing the way people charge, and they are seeking a Commercial Account Manager responsible for the success, growth, and development of existing commercial customers across the utility, automotive, and fleet segments. The role involves liaising with internal teams, maintaining customer satisfaction, and expanding opportunities while ensuring expert-level product knowledge and effective communication with clients.
Automotive
Responsibilities
Act as technical liaison between clients and Commercial, Marketing, Product and Operations departments to create continuous feedback loops to ensure timely and accurate project implementation and delivery (10%)
Through clear communication and technical expertise, work as the designated subject matter expert of Electrify Commercial’s product and services to existing Commercial clients to establish and maintain trusted, close working relationships with clients, including decision-makers, C-Level Executives, project managers etc. (10%)
Be the voice and champion of the customer. Uncover client business initiatives and pain points to drive internal product and sales teams to map and implement solutions.(10%)
Anticipate client confusion, delays and concerns and alleviate through effective communication and expert understanding of how Electrify America products can grow their business. In doing so, set the vision for their electrification investment. (10%)
Provide expert-level knowledge of existing and forthcoming features and functionality to ensure client
Understanding and awareness of products and services opportunities. (10%)
Work with onboarding manager to verify client understanding and training necessary for product implementation. (10%)
Lead proactive discovery conversations to uncover new opportunities within existing accounts and expand scope and potential service offerings. (10%)
Monitor client’s budget, explain costs, manage contract renewal and negotiate new terms if necessary. (10%)
Prepare accurate and thorough sales activity reports, forecasts and financial tracking. (10%)
Work cross-functionally company-wide to gain visibility and buy-in for client needs, commercial activities and seek alignment for efficiencies with teams including product development, real estate and operation. (10%)
Qualification
Required
7 years of relevant experience in utilities, automotive or infrastructure relationship management
3-5 years of business development, sales or sales strategy
Bachelor's Degree
Ability to creatively think outside the box, and lead and execute effectively and independently
Experience working on long and short-term strategic planning
Experience managing technical clients
Demonstrated experience in negotiating and securing contracts
Demonstrated high initiative and ability to create successful business plans in a complex partnership environment
Experience cultivating and developing pipeline of sales opportunities
Ability to take initiative and function in highly dynamic environment
Excellent project management, innovation, analytical, and creative problem-solving skills
Preferred
MBA or Master's Degree
Professional CRM experience in automotive, utilities, or technology
Knowledge of automotive or utility sales, service and marketing environment
Understanding of the Salesforce product suite
Enthusiasm for an electric future
Experience using project management software like Trello, JIRA and Confluence
Experience in electric vehicle infrastructure industry
Understanding of EV Charging ecosystem (manufacturers, installation companies, utilities and related government agencies)
Company
Volkswagen Group Regional After Sales Singapore
Volkswagen Group Regional After Sales Singapore (VRAS) Based in the middle of South-East-Asia, we are the regional office of Volkswagen Groups’ After Sales operations in Asia Pacific*, supporting 34 importers/NSCs in 23 countries.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase