MKS2 Technologies · 8 hours ago
Sr. Microsoft Windows Field Deployment Technician
Milwaukee, WI
Full-time
Onsite
Senior Level
$60K/yr - $70K/yr
5+ years expMKS2 Technologies, LLC is an award-winning small business specializing in innovative technology solutions in Cyber Security, Instructional Design and Training, Software Engineering, and IT Support Services. They are seeking a Senior Microsoft Windows Field Deployment Technician to support the VA’s EHR deployment and training project, focusing on deploying and configuring equipment while delivering excellent customer service.
Cyber SecurityInformation TechnologySoftware
No H1B
Security Clearance Required
Responsibilities
Deploying, imaging, and setting up equipment (PCs, Laptops, Docking Stations, Monitors, Printers, Scanners, and Network Connections) around the VA medical center campus as well as offsite training centers
Unboxing, setting up, installing, configuring, removing equipment, re-packaging hardware for shipment, and with limited supervision
Setup of equipment at various training sites, verifying each computer has the most current VA computer image, computer is available for scheduled security scans and update
Active Directory assignment for training use
Configure network connectivity in the training room
Computer peripherals are installed at each training seat
Managing inventory and network connectivity at each training site and ensuring connectivity during all training sessions
Qualification
Required
5 years' experience in imaging, installing computer equipment and managing teams of technical staff
Must be able to unpack/re-pack, move, and install pallets of IT equipment with each item weighing up to 50 pounds with no restrictions
Must have personal transportation available during work hours
Will need to consistently traverse around the site campus transporting equipment to various office buildings and frequently stoop, crouch, and reach to setup/remove computers/pull cords under desks and in server closets
Will frequently need to be able to push carts carrying equipment
Experience with hardware and software support, troubleshooting, system imaging, hardware break-fix support (i.e. laptops, desktops, and printers), refresh, upgrade, and deployment projects as well as excellent customer service skills
Experience with conducting routine system administration tasks and logging data in system admin logs
Experience with maintaining troubleshooting a wide variety of systems and networks, including high availability systems
Knowledge of debugging protocols and processes and the ability to work independently while providing excellent customer service
Bachelor's degree in computer science, Information System, Information Technology, or Equivalent and 5 total years of experience; or 13 total years of experience in lieu of a degree
Preferred
Experience with the ServiceNow ticketing system a plus
Experience with the VA
Public Trust clearance
Experience with Microsoft windows desktop deployments
Experience as IT helpdesk Tier 1 or 2
Benefits
Full benefits
Company
MKS2 Technologies
MKS2 is a technology business providing services to the federal government and commercial clients.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Brendan Mullen
Founder and CEO
Recent News
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