Boost Mobile · 12 hours ago
Program Manager II
EchoStar is reimagining the future of connectivity, with a focus on redefining consumer expectations in the wireless market through their Boost Mobile and Gen Mobile brands. As a Senior Program Manager within the Retail Wireless Operations team, you will lead high-impact programs, oversee complex project portfolios, and collaborate with various internal departments to enhance operational efficiency.
ElectronicsMobileTelecommunications
Responsibilities
Develop and manage program plans outlining prioritization, scope, timelines, resources, and dependencies
Define clear milestones and deliverables, ensuring timely execution and stakeholder satisfaction
Oversee the end-to-end execution of initiatives across multiple teams and business functions
Maintain control over scope changes by establishing and reinforcing cross-functional guardrails
Act as the primary point of contact for Program stakeholders, providing consistent updates and ensuring alignment across Boost Mobile and supporting EchoStar teams
Lead cross-functional meetings to track progress, gather feedback, and secure consensus—even among teams that don’t report directly to you
Influence and align teams across departments including Sales Channels, Product, Network, Fraud, Billing, Order Orchestration, and Customer Support
Serve as the first line of escalation for project blockers, scope misalignment, or cross-team conflict
Break through logjams by driving clarity in objectives- keeping momentum across the assigned project portfolio
Collaborate with both the technical and go-to-market teams
Quickly diagnose and resolve project risks, leveraging structured problem-solving methods and escalation when necessary
Champion the use of collaboration and project management tools (e.g., Jira, Hive, Google Suite, AI productivity platforms) to foster scalable, transparent workflows
Promote a high-performance culture grounded in collaboration, accountability, and continuous improvement
Qualification
Required
3 years of experience in Program Management, Product Management, Business Analysis, or related roles
Demonstrated ability to manage large-scale, cross-functional initiatives with business and technical stakeholders
Proficiency in project management and productivity tools such as Jira/Atlassian, Hive, and Google Workspace
Proven success managing complex programs and cross-functional teams in fast-paced environments
Ability to bring a calm, analytical approach to resolving blockers and managing ambiguity
Ability to communicate clearly and persuasively across all organizational levels, including executives
Ability to build trust-based relationships that align cross-departmental goals and drive execution
Ability to thrive in fast-moving environments with shifting priorities and complex interdependencies
Ability to demonstrate an understanding of business objectives, ensuring projects deliver measurable value and align with Boost Mobile's business goals
Can maintain urgency and focus on delivery, quality, and stakeholder outcomes
Preferred
Experience working within wireless, telecommunications, or retail operations strongly preferred
Benefits
Versatile health perks
Flexible spending accounts
HSA
A 401(k) Plan with company match
ESPP
Career opportunities
A flexible time away plan
Company
Boost Mobile
Boost Mobile offers wireless phones and services with no long-term contracts.
Funding
Current Stage
Late StageTotal Funding
unknown2020-07-01Acquired
Recent News
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